Gino Micallef
Gino Micallef at Tom Pappas Toyota
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Gino Micallef | Page 3

Service Advisor

Tom Pappas Toyota

10011 Spencer Rd
St. Peters, MO 63376

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4.7
50 Reviews

I started at Pappas in 1986 as a porter. I am now an Assistant Service Manager. My wife Angela, and I have a beautiful daughter who loves to dance. We travel as a family to many of her competitions. I love my job here at Pappas and our customers are the very best

4.7

50 Reviews

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50 Reviews of Gino Micallef

July 08, 2021

Dealership Rating
Employee Rating

Brought my highlander in for service and always look forward visiting Pappas Toyota. My service advisor, Gino, was great! Very friendly and easy to talk to. He explained everything to me and offered ot More

by pnassif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2021

Tom Pappas Toyota responded

Thank you for the business and for your kind review!

May 28, 2021

Dealership Rating
Employee Rating

Salesman Chris was helpful and courteous. Finance person was great to work with. After driving a few miles we noticed the vehicle was pulling and got a front end alignment, no problem there but when they pu More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 23, 2021

Tom Pappas Toyota responded

Congratulations on your purchase! It was wonderful working with you, and we look forward to your next visit!

January 29, 2021

Dealership Rating
Employee Rating

Listened to problem having with vehicle, diagnostic completed and pricing up front. Service completed in timely manner Notified when vehicle was ready to be picked up More

by CS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 01, 2021

Tom Pappas Toyota responded

Thank you for sharing this with us! We are very happy to hear that Gino and the team could get your vehicle taken care of and have you back on the road. We appreciate your business, and we are here for any future needs.

January 11, 2021

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Employee Rating

I have had nothing but good experiences from the start of buying my new Toyota Corolla to the Toyota Care Plan and all maintenance that I have done. More

by rsommers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 14, 2021

Tom Pappas Toyota responded

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

August 26, 2020

Dealership Rating
Employee Rating

Gino is great! He took care of me right away. Service performed and completed in less than an hour! Very clean service department and waiting area. Pappas Toyota is a terrific dealership!! More

by pnassif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 27, 2020

Tom Pappas Toyota responded

Great to hear! Glad Gino and the team took care of you with a service that met your needs. Let us know if we could do anything else.

July 11, 2020

Dealership Rating
Employee Rating

professional service I have bought my last 2 Camrys from Pappas and have been servicing with them for more than 10 years.. I would highly recommend them as a dealer and fo More

by sybilbowen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bryan Kerner, Pat Ragan, Dave Shore, Darin Rigby , Daniel (Parts)

Jul 13, 2020

Tom Pappas Toyota responded

Thank you so much for the generous review. We appreciate your kind words along with your years of loyalty. We're always happy to help! Congrats on your new Camry purchases!

February 25, 2020

Dealership Rating
Employee Rating

Have had good experiences with Pappas Always friendly, helpful, efficient. Pointed out a service that needed to be done. Expensive, but overdue. This car will outlast me, hopefully. I More

by Donna L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2020

Tom Pappas Toyota responded

Donna, thank you for taking the time to leave us such a great review. We're happy to know that our team has taken such great care of your Camry! We're wishing you many more miles and smiles.

February 05, 2020

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Employee Rating

Gino is kind and patient when dealing with me. As a female senior, I am not looking for hassles when it comes to my automobile, just good service and care. This is my experience with Gino and Papp More

by jpn008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trudy Scoggins

Feb 07, 2020

Tom Pappas Toyota responded

We're so happy to hear that you had such a wonderful experience! Our goal is to make each customer's time at Pappas Toyota rememberable and enjoyable. Thank you for leaving us such a kind review.

January 16, 2020

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Employee Rating

Great service and friendly staff Would like to send out a special thanks to all the staff involved with servicing our Toyota Tundra. Our starter went out last week and you replaced it More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 17, 2020

Tom Pappas Toyota responded

Thank you so much for the great review. Pappas prides itself on our service department and the entire staff. See you soon!!

October 18, 2019

Dealership Rating
Employee Rating

Ask for Bones Always Ask for Alexander, he knows how to help you find your new ride. Five stars in my book. He listen to your needs with out pressure. He is willing More

by MJ Owens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alexander Hamilton, Jamie Pringle

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