Gio Merced | Page 64

Muy complacido excelente trato y profesionalismo,siempre atentos a resolver el problema de tu vehículo y ademas el trato personal excelente sin ningún tipo de quejas gracias atentos a resolver el problema de tu vehículo y ademas el trato personal excelente sin ningún tipo de quejas gracias More

by Every alfonzo Verified Customer Verified Customer

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My sales representative Anthony was very helpful with my purchase. My overall experience with Anthony he’s professional courteous and friendly. He got the job done. purchase. My overall experience with Anthony he’s professional courteous and friendly. He got the job done. More

by LAREEZY Verified Customer Verified Customer

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Gio olways keep update abaout my truck he really help me a lot really professional every time I call olways answer the phone im really 100% satisfactory with the service a lot really professional every time I call olways answer the phone im really 100% satisfactory with the service More

by Adulfo cruz Verified Customer Verified Customer

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Service has gone down hill tremendously and I'm 100% disappointed with my experience. 1. Arrived 10 min before appt, no one came out to greet me. Finally at 10 min after the appointment time, a nice disappointed with my experience. 1. Arrived 10 min before appt, no one came out to greet me. Finally at 10 min after the appointment time, a nice salesman went to look for a service advisor for me, because no one came out still. He later told me they said they weren't sure if they could fit me in? What? I had an appointment. 2. The service advisor that my appointment was with never came to look for or introduce himself. Gio came out and was pleasant. Asked what I was there for, but I'm nsure why when I already notatated everything when I made the appointment online. Also, there certainly wasn't a shortage of service providers as I saw at least six in the offices. 3. Approximately TWO hours later I see my car finally being worked on. I was only in there for a simple oil change. NOT ONCE did a Service Advisor keep me in the loop. It wasn't until a Sales Manager noticed that I was still there before the new Service guy came to talk to me. Gio never came to speak with me. 4. I asked for my sunroof tracks to be cleaned, that wasn't done. Gio said I would get a full inspection as usual, not sure if that was done. No one gave me any updates even after the oil change. 5. I had to ask if there were any recalls or what should be done next. My old Service Advisor, Eli, was on top of that and made me feel important. I've been getting the basic work done (since you are still not a Fiat authorized service provider) with you guys for almost three years and I've never experienced customer service there as poor as it was. I was trying to be patient since I'm sure the amount of people allowed in the garage is limited. If that's the case, limit your appointments. If you're running that far behind, call me! I understand waiting two hours for walk in, but with an appointment? Unacceptable. More

by crob Verified Customer Verified Customer

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Very happy with service to car. Everyone was friendly and courteous. It would have been perfect if the car had been washed and vacuumed before I picked it up. courteous. It would have been perfect if the car had been washed and vacuumed before I picked it up. More

by amandamorrison503 Verified Customer Verified Customer

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Anthony Correa took time to assist me despite my Anthony Correa took time to assist me despite my concerns and many questions I had. Also he called me after the sale was done to express his gratitud Anthony Correa took time to assist me despite my concerns and many questions I had. Also he called me after the sale was done to express his gratitude More

by JMCASTRO13 Verified Customer Verified Customer

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Great service,no problems very helpfull on time everyone seemed to care for what we needed help with. There is a girl in service office who is a go to person for all problems thanks seemed to care for what we needed help with. There is a girl in service office who is a go to person for all problems thanks More

by bronxngr674 Verified Customer Verified Customer

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The lady who serviced my vehicle (Bonnie) is the best. I had a minor problem when I left and when I returned it was corrected. had a minor problem when I left and when I returned it was corrected. More

by carolw0205 Verified Customer Verified Customer

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Gio and team always provide excellent service. Highly recommended organization. Everyone seem friendly and attentive. I am glad me and the wife bought our cars from you guys. Thank you! recommended organization. Everyone seem friendly and attentive. I am glad me and the wife bought our cars from you guys. Thank you! More

by Kevin Rymer Verified Customer Verified Customer

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I think Central Fl Dodge Jeep Ram Chrysler its a the better place where somebody can entrust his vehicle for all of kind of service. better place where somebody can entrust his vehicle for all of kind of service. More

by louinorfelix14 Verified Customer Verified Customer

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