Glauco Pergolizzi

We made a. cash purchase of an in-stock NX450h+ They agreed to a discount of $2000 after saying they are not offering any discounts on that model. After moving t cash purchase of an in-stock NX450h+ They agreed to a discount of $2000 after saying they are not offering any discounts on that model. After moving the cash to my bank the full payment was done on. Tuesday 7/29 or Wednesday 7/30. On. Thursday the 31st we received a email from Lexus of Santa Barbara that they were offering $5000 off invoice on all in-stock vehicles. When I discussed this with the salesperson and general manager, they said we were not supposed to get the email and it was the fault of corporate. Thy did not deny they were aware of the promo at the time of our purchase. They denied any compensation. The is our 4th Lexus from this dealer. I believe the proper way to do business would be to make us aware of the promotion and reflection in our purchase. We received the same email offer from other dealers shortly after Santa Barbara including your store in Oxnard. My only recourse is never purchase another vehicle from your dealers and to tell anyone who I know is looking at Lexus not to chose those dealers. More

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Lexus of Santa Barbara is one of the best in the universe. I’m blessed to buy a car from them. They have one of the best salesman in the universe Jonathan. He is awesome. I never seen anyone better universe. I’m blessed to buy a car from them. They have one of the best salesman in the universe Jonathan. He is awesome. I never seen anyone better than him. He’s one of the unique salesman best in the universe, I’m blessed he took care of me. I’m very happy. He made my day special and give me best deal and one of the nicest SUV. He’s very talented gentleman and future. I will buy more cars from Jonathon. Thanks. More

by paul.singh6137 Verified Customer Verified Customer

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I love shopping with Jonathon. He’s one of the best salesman in the universe very knowledgeable very intelligent very respectful very nice very helpful. Very happy very caring. ver He’s one of the best salesman in the universe very knowledgeable very intelligent very respectful very nice very helpful. Very happy very caring. very responsible. I got a best deal with him. He helped me a lot. The only reason I bought a car from Santa Barbara Alexa because he’s the best and I love shopping at Santa Barbara Lexus. I’m very happy feeling very special. Thanks for all the help and love. More

by paul.singh6137 Verified Customer Verified Customer

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True Professional Sales Glauco is the consummate professional. He knows his job and takes quick action to resolve issues. He has an engaging personality. It is easy to develo Glauco is the consummate professional. He knows his job and takes quick action to resolve issues. He has an engaging personality. It is easy to develop a friendship and loyalty to Glauco and DCH Lexus. More

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Very personable as well as knowledgeable. Staff. I Very personable as well as knowledgeable. Staff. I enjoyed the non-pressure atmosphere. The refreshments were a nice touch. This is the place I woul Very personable as well as knowledgeable. Staff. I enjoyed the non-pressure atmosphere. The refreshments were a nice touch. This is the place I would send my friends. More

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FRUSTRATED BY A NASTY SALES MANAGER NORA HALSTEAD IS THE MOST DISMAL SALES MANAGER i HAVE EXPERIENCED IN MY 70 YEARS OF PURCHASING CARS. DESPITE THE CAR WE WERE RESPONDING TO, BEING ON NORA HALSTEAD IS THE MOST DISMAL SALES MANAGER i HAVE EXPERIENCED IN MY 70 YEARS OF PURCHASING CARS. DESPITE THE CAR WE WERE RESPONDING TO, BEING ON THE LEXUS SB WEBSITE SHOWING IT AS A CERTIFIED CAR-AS WELL AS THE PRINTOUTS GENERATED BY. YOUR WEBSITE SHOWING THAT THAT, SHE INSISTED THAT IT WAS A MISTAKE AND WAS GENERALLY ARGUMENTIVE AND UNPLEASANT. FURTHER,, SHE INSISTED THAT IT WAS AN ERROR AND THEY HAD NO RESPONSIBILITY FOR THE INFORMATION. YET IT WAS ON THE SB SITE YESTERDAY AND TODAY ,AS WE SAT IN FRONT OF THE SALESMAN AND MS. hALSTEAD. SHE SAID YOUR UNLINE ADVERTISING WAS NOT ACCURATE AND SHOULD NOT BE RELIED ON!! YEARS AGO, WHEN WALT LEWIS WAS MANAGER IN OXNARD, WE PURCHASED, OR LEASED FOUR CARS FROM THAT LOCATION.. ALTHOUGH TODAY GLAUCO PERGOLIZZI, WAS AN EXCELLENT REPRESENTATIVE ,BUT NOTHING CAN MAKE UP FOR THE INSOLENCE OF THIS WOMEN. More

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Excellent costumer service.Sales and service department Excellent costumer service. Sales and service department people always makes me feel like I’m the only customer there. They are super nice and profe Excellent costumer service. Sales and service department people always makes me feel like I’m the only customer there. They are super nice and professional . More

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DCH Lexus of Santa Barbara staff: From the time I step foot onto the property, I am always greeted with a ray of smiles, from every department I pass through. I am extremely satisfied From the time I step foot onto the property, I am always greeted with a ray of smiles, from every department I pass through. I am extremely satisfied every time I come and everyone makes me feel like I'm right at home. I have been doing business with them for 6plus years, and have always recommended family and friends here due to great experiences, and overall efficient communication. I am grateful to this wonderful team, who always take their time to help achieve higher standards each visit. Thank you all for an amazing car buying experience, I'm very proud to be apart of the Lexus Family. I look forward to continuous visits!! More

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Fabulous experience at DCH Lexus, Santa Barbara From making our appointment, requesting a loaner car, to the service performed; talking to new car salesmen, even test driving, our experience was abs From making our appointment, requesting a loaner car, to the service performed; talking to new car salesmen, even test driving, our experience was absolutely fabulous and outstanding in every way. More

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Service Excellent service! Glauco Pergolizzi immediately put us at ease. Very friendly and very knowledgeable about the Lexus we purchase. Will share our expe Excellent service! Glauco Pergolizzi immediately put us at ease. Very friendly and very knowledgeable about the Lexus we purchase. Will share our experience with family and friends! Isaiah Figuerora and James Porter very good service! More

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