Glenn Craney

John William was Very friendly, polite and easy to work with. Was not pushy. We were already sold on Subaru since we had a 2023 Crosstrek for over three years. We just needed a larger car and did want to i with. Was not pushy. We were already sold on Subaru since we had a 2023 Crosstrek for over three years. We just needed a larger car and did want to increase our payments. . He showed my wife and I the Forester and Outback. We appreciated that if we had a question about the car that he didn’t know, he would find the answer online or asked someone who knew. He seemed to care about our satisfaction and wanted us happy with our decision. More

by bill@musicmx.net Verified Customer Verified Customer

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The service was good and very helpful. Everything I ask to be done on my car, was very well services.I didn’t wait very long to have my finished. Everything I ask to be done on my car, was very well services.I didn’t wait very long to have my finished. More

by carlosgallardo1 Verified Customer Verified Customer

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Hard worker. New but learning and seems eager to make sure all the information requested is found. New but learning and seems eager to make sure all the information requested is found. More

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Service was done promptly and professionally. Glenn kept me informed during the entire process. Everything was completed in a short amount of time Glenn kept me informed during the entire process. Everything was completed in a short amount of time More

by GUY12 Verified Customer Verified Customer

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Glenn at Subaru Surprise is hands down one of the best service advisers I’ve ever worked with. He is professional, honest, and incredibly easy to communicate with. Glenn takes the time to thoroughly expla service advisers I’ve ever worked with. He is professional, honest, and incredibly easy to communicate with. Glenn takes the time to thoroughly explain what’s needed, why it’s needed, and what to expect, which builds a lot of trust. He never makes you feel rushed or pressured and genuinely cares about providing great service. Glenn makes servicing my car easy and stress-free. Because of Glenn I own two Subaru’s. I hope the dealership appreciates what a great employee they have. More

by cristinataylor83 Verified Customer Verified Customer

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Service is decent but if you’re a woman be prepared to have them act like you not wanting a $70 cabin air filter is going to blow up your car… then quickly change how they act when you say you’ll do it yo have them act like you not wanting a $70 cabin air filter is going to blow up your car… then quickly change how they act when you say you’ll do it yourself. They will also hound you after any service to try and purchase a new vehicle. More

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I had a great experience in the service department at the Subaru Superstore of surprise. Very professional Service staff. Subaru Superstore of surprise. Very professional Service staff. More

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Bait and switch is Charles game. Made me an offer and then back pedaled. The service department was outstanding. Basically a new car 2021 with 3388 miles on it. Charles let a stellar Made me an offer and then back pedaled. The service department was outstanding. Basically a new car 2021 with 3388 miles on it. Charles let a stellar car go that was inspected by the service staff. I hope Richard Cvijanovich sees this. More

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Glen was not truthful to me about my car's diagnostics. It was comical only because he started sweating, stuttering and avoiding eye contact with us while he was giving us intentional disinformation. It was comical only because he started sweating, stuttering and avoiding eye contact with us while he was giving us intentional disinformation. More

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Excellent staff and service. Very nice waiting room with great amenities, and reasonable turnaround time. Very nice waiting room with great amenities, and reasonable turnaround time. More

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