Glenn Craney | Page 5
Service Advisor
Subaru Superstore of Surprise
13090 N Autoshow Ave
Surprise, AZ 85388
As an Arizona native, I have worked in the automotive industry since 1982. I thrive on the challenges of helping customers navigate the complex and changing world of car maintenance and ownership. I am especially excited to work with a distinguished manufacturer like Subaru, in a state of the art facility that is Subaru Superstore of Surprise. In my spare time I enjoy spending time with my wife and 3 children. My hobbies include trying to keep up with whatever my teenage son is currently interested in; airsofting, motorcycle riding, camping, etc.
Read more52 Reviews
Write a ReviewDealership Experience
7 yrs, 3 mos
52 Reviews of Glenn Craney
October 07, 2019
Great Deal on New Outback In 2017 I was in the market for a new car. I had already decided I wanted an Outback after renting one for a week in Montana. I visited this dealer In 2017 I was in the market for a new car. I had already decided I wanted an Outback after renting one for a week in Montana. I visited this dealer and it was a wonderful experience. No sale pressure, lots of choices and a great price. The car has been awesome and problem free. I have been back for the included maintenance four times and always have a great experience. The dealership is spotless and everyone is very professional and pleasant. Subaru is top rated and if you are in the market, I highly recommend you come here. More
Other Employees Tagged: Mike Scribner, Mike Scribner
September 18, 2019
Service department and sales floor Service department staff are very knowledgeable and helpful. you never fell like you are being taken advantage of. They have a great waiting room. Sak Service department staff are very knowledgeable and helpful. you never fell like you are being taken advantage of. They have a great waiting room. Sakes floor is outstanding. The staff are friendly and very helpful. I will go back when I an ready to buy a new car. More
Other Employees Tagged: Victoria Carter, Gil Watters
September 12, 2019
Great service dept. Answer all questions about the car and make recommendations. Quick service appointments . Don’t keep you waiting a long time. Will lend car i dept. Answer all questions about the car and make recommendations. Quick service appointments . Don’t keep you waiting a long time. Will lend car if repair is extended. More
Other Employees Tagged: Gil Watters
August 06, 2019
Dealership and Purchase Review Was able to find a great car and what I was looking for. The car drives nice and is well equipped and suits my needs quite well. I am very pleased wit Was able to find a great car and what I was looking for. The car drives nice and is well equipped and suits my needs quite well. I am very pleased with my purchase! More
Other Employees Tagged: David Castillo , Chan Hoang
June 11, 2019
Outstanding Dealership My wife and I have purchased 4 new Subaru’s through this dealership, specifically working exclusively with Mike Scribner and Charles Inman. They are o My wife and I have purchased 4 new Subaru’s through this dealership, specifically working exclusively with Mike Scribner and Charles Inman. They are outstandingly honest and straight forward. None of the typical dealership nonsense. No pressure. Open and honest. Can’t say enough. 4 cars speaks for itself. More
Other Employees Tagged: Charles Inman , Chan Hoang, Shelby Lane, Mike Scribner, Mike Scribner, Gil Watters
June 11, 2019
Great experience We were in for service on our outback and ended up buying an Ascent...from the same salesman and sales manager that we purchased our first Subaru... We were in for service on our outback and ended up buying an Ascent...from the same salesman and sales manager that we purchased our first Subaru... Mike is definitely an asset to your dealership..knows how to make customers feel comfortable making an auto purchase..his number 1 concern was making sure we got the best deal and got everything we wanted!..the customer counts in his eyes!!! Your whole dealership has that same attitude! Service is fantastic, Gil, and Glen...Charles also made it a great transaction... Thanks Mike...we love our Ascent!!! More
Other Employees Tagged: Charles Inman , Mike Scribner, Mike Scribner, Brittany Story, Gil Watters
May 07, 2018
Courteous, friendly, professionals Our first experience with this dealership was for a recall on our 2013 Outback. From the initial phone call to Glenn in service through to the complet Our first experience with this dealership was for a recall on our 2013 Outback. From the initial phone call to Glenn in service through to the completion of the recall, everyone in the service department was great. While there Glenn introduced us to Travis in sales. Travis, who is extremely knowledgeable of Subaru's, spent a great deal of time showing us the features of new Outbacks and answering our many questions. We were considering a new vehicle at some point, probably a year down the road. We went back to see Travis a couple of weeks after the recall service to ask more questions and to do a test drive. We were planning to become a one vehicle family and wanted to see if we should rule the Outback in or out of contention. Well, after careful consideration, and a great buying experience, we drove our new 2018 Outback home that afternoon! To make our trade transition easier for us Travis rode with us to our home to pickup our trade thus saving us a trip back to the dealership (45 miles one-way). Service with a smile! Dusty was very informative during the financing process and made the process simple and enjoyable. Tina's training session relating to the many features of navigation, media, and security was excellent. We were looking for a great car and a great Dealership and we found both! More
Other Employees Tagged: Travis Gudknecht , Dusty Mandrell, Charles Mcfarlane, Tina VanDyke, Gil Watters, Brandon in the Service area
January 31, 2018
Orientation We bought our 2018 Subaru Outback in Aug., and was invited to an orientation, so we could learn more about our car, and ask Tina questions we had conc We bought our 2018 Subaru Outback in Aug., and was invited to an orientation, so we could learn more about our car, and ask Tina questions we had concerning navigation, and etc. She answered all of them, plus showed us how to work certain buttons on the car, and gave us other helpful hints. We would recommend this dealership for the best service one can get. More
Other Employees Tagged: Adrian Calzada, Tina VanDyke, Gil Watters, Alex Zimmerman
January 30, 2018
Best Experience with a Dealership Ever! I had my old Subaru Forester serviced here since they opened, and I bought my 2018 Subaru Forester here this week. The service department has been a g I had my old Subaru Forester serviced here since they opened, and I bought my 2018 Subaru Forester here this week. The service department has been a great experience, the best I've had at any dealer. Buying my new Forester was easy and the folks at the dealership make you feel like family instead of a mark. I've owned 19 cars and eight motorcycles and this has been the best dealership experience yet. More
Other Employees Tagged: Dusty Mandrell, Raul Ramirez, Tina VanDyke
September 29, 2017
WENT FOR AN OIL CHANGE, CAME HOME IN A NEW CAR SATURDAY MORNING HAD AN APPT FOR 18000 MILE SERVICE ON MY IMPREZA. EARLIER THAT WK HAD AN INVITE TO DRIVE THE NEW CROSSTREK BUT I COULDN'T MAKE THE DA SATURDAY MORNING HAD AN APPT FOR 18000 MILE SERVICE ON MY IMPREZA. EARLIER THAT WK HAD AN INVITE TO DRIVE THE NEW CROSSTREK BUT I COULDN'T MAKE THE DATES. SO ASKED TO SEE ONE WHILE I WAITED. ONE THING LEAD TO ANOTHER, GOT A NEW EAGER SALESMAN TO LET ME TEST DRIVE, ALWAYS WISHED I HAD GOTTEN THE CROSSTREK BUT DIDN'T HAVE AS SOLID HISTORY AS THE IMPREZA, LOVED THAT IT SAT HIGHER. IM PRETTY SIMPLE AND PAYMENT WAS EVERYTHING, THEY GOT ME INTO WHAT I WANTED. More
Other Employees Tagged: Dusty Mandrell, John Stringi, Tina VanDyke