"Poor customer service. They are marking up a car 20%..."
Poor customer service. They are marking up a car 20% above the MSRP and try to tell a story that it’s a fair price. Whereas you will get cars at MSRP just few miles away. Glenn had the courtesy to take us on a test drive and at least had the courtesy to say the price is negotiable. The other person who didn’t even introduce himself and just mentioned he was a manager wasn’t even ready to negotiate a fair price. Very bad experience and will never recommend anyone
"From start to finish the purchase of our Telluride was a..."
From start to finish the purchase of our Telluride was a great experience. Glenn King was knowledgeable and accommodating. Any questions or concerns we had throughout the purchase, Glenn addressed immediately. I would highly recommend Glenn King and Raceway Kia.
"Glenn was very pleasant to work with. He knew what we..."
Glenn was very pleasant to work with. He knew what we wanted and I feel he got us the best deal. We were in and out no hassle
"Glenn /Salesman was super friendly despite the sale..."
- Iris NY
Glenn /Salesman was super friendly despite the sale extending past store hours even in the holiday period. Glenn was very patient, highly recommended. he didn't use high pressure sales tactics, and listened to what I asked for. The Julianne/Financial advisor is quick, and straightforward. I got the car out of the door as expected cost. I would recommend this location to everyone.
"Glenn was very friendly and helpful. He took extra pain..."
Glenn was very friendly and helpful. He took extra pain to deliver the vehicle home. Also was responding to our messages. He is great asset to your company.
"First of all, Would start with Glenn King. He indeed is a..."
First of all, Would start with Glenn King. He indeed is a king of his work and he was the one who I communicated with first time for the specific model I was interested for and he thoroughly explained to me how it is and invited me to come for a test drive to further work on it. I never imagined going to Raceway Kia would be so amazing as it was about an hour drive for me with my family to go and deal for the car and I was thinking what if it does not work for us and do not get the deal what we were looking then it would be like a waste of time for them and us as well and that day it took about an hour and a half to reach due to traffic to see the car. Glenn was so patient, calm and gentleman who prepared and kept the car ready in a perfect shape nice, clean and warm from inside in this cold weather before we reached that anyone would be interested and buy right away. He knows his job very well and the test drive was awesome too. He explained all the features of the car and answered all the questions thoroughly and nicely. We never imagined that We would end up buying and bringing the car home at the end because Glenn and his management team assisted us with the best price and all the paperwork. We found the great car and received one of the best customer services from all of them with who we discussed different things. All of them were very good. Thank you Glenn and other staff members of Raceway Kia for making our experience worth. We would highly recommend Glenn, other team members and Raceway Kia to anyone who is interested for Any new, used or certified preowned cars.
"Easiest car buying experience during this crazy year...."
Easiest car buying experience during this crazy year. Everything done over the phone and the car was delivered to my home the next day. Glenn and Julianna were awesome!
"Loved my Sorento, lease was up and wanted another Kia...."
Loved my Sorento, lease was up and wanted another Kia. Wanted to test a telluride, loved it and bought it. I drove out with a new car!
"Glenn is the best! He made our customer experience worry..."
Glenn is the best! He made our customer experience worry free and went above and beyond to help both me and my fiance with both of our leases and ultimately with me purchasing my car. Felt like we had known him forever!! When we or anyone else in our family and friends circle are ready for a new car in the future, we will be sending them to Raceway and Kia to ask for Glen.
"This was a great experience- from the time I called and..."
This was a great experience- from the time I called and Carmela set up the appointment and Glen King took care of us and was great to work with- no pressure