Raceway Kia of Freehold

I wanted to take a moment to express my deepest gratitude for the outstanding service I received at your dealership. From the moment I walked in, Nader Zaki made me feel welcome and valued. He patiently answ for the outstanding service I received at your dealership. From the moment I walked in, Nader Zaki made me feel welcome and valued. He patiently answered all my questions, provided expert advice, and helped me find the perfect vehicle for my family. I especially appreciate the extra effort Nader put into ensuring a smooth and efficient transaction process. The exceptional service at Raceway Kia Freeehold exceeded my expectations, and I couldn’t be happier with my new vehicle. Thank you for the exceptional experience! Jennifer B More

What a wonderful dealership as Hector, the general manager and even the principal manager went to great lengths to give me my 2nd great deal on another Kia Lease. I could not of been happier. The GM manager and even the principal manager went to great lengths to give me my 2nd great deal on another Kia Lease. I could not of been happier. The GM was in no way pushy and hector was always in touch. It wasnt a smooth road, but they helped me navigate any and all obstacles to get this done. I cant thank them enough they made a negative situation I had with a manager into a huge positive for me and my family More

They were extremely helpful and patience with me. Justice and Andrea are sweet, kind and down to earth. I got a great deal and treated like family! Justice and Andrea are sweet, kind and down to earth. I got a great deal and treated like family! More

Justice was extremely helpful and professional. He made the entire experience very smooth and painless. He made the entire experience very smooth and painless. More

Rosario was superb. He was able to answer all my questions and help me through the process of deciding between a gas-powered car and a hybrid. He was on time for our m He was able to answer all my questions and help me through the process of deciding between a gas-powered car and a hybrid. He was on time for our meetings and always courteous. Best of all he let me make the decision using his information and experience instead of forcing me to get one car or another. Definitely a rising start for the dealership. And even after I took delivery he was there to explain "the new toys" even though it took time from his day. More

Nader Zaki was a pleasure working with today in getting me the car of my choice. I can truly say he made my buying experience wonderful from start to finish. His customer service skills and professionalism me the car of my choice. I can truly say he made my buying experience wonderful from start to finish. His customer service skills and professionalism are exceptionally excellent and he has gained a customer for many years to come. I would also like to mention Sam was very helpful as well in making sure the deal closed smoothly. These two gentleman are the best I’ve dealt with in all my years of buying automobiles and that speaks volume! More

I didn't walk away with a car. . the prices were a little out of my budget but Chris and Ufuoma are great guys it was a pleasure dealing with them ..I would definitely recommend ask . the prices were a little out of my budget but Chris and Ufuoma are great guys it was a pleasure dealing with them ..I would definitely recommend asking for these two when exploring cars at freehold kia More

after buying a car understanding AS IS CONDITION, while test driving the car we brought up an issue with the breaks. That they made noises, there was a smell, didn't seem right. They took the car back, cla test driving the car we brought up an issue with the breaks. That they made noises, there was a smell, didn't seem right. They took the car back, claimed they fixed it. We needed to find a mechanic to look at ( we live almost 2 hours away and already had the car when the breaks acted up again) Upon finding a mechanic and getting it in the shop we found out that BOTH rear caliburs were no good and the car should have never left the lot. When we reviewed out paper work we asked what the $1500 charge is and were told that that was for repairs to make the car safe and able to be sold. In calling and speaking to AL i was told ( and to just speak with him took multiple calls and over a week) i would get a check for what we agreed on ( on the phone) that was 10-23-23. Today is 11-21-23 and no calls or check has been received. More

Although the experience during purchase was average, Hector tried to force our answers in the customer service survey. He informed us that we would “be taking food out of a 2 year olds mouth” by being t Hector tried to force our answers in the customer service survey. He informed us that we would “be taking food out of a 2 year olds mouth” by being truthful about our experience. More

Our salesperson Rosario took the time (and it was a long time!) to sit with us and walk us through the process of making a purchase that was within our budget. Buying a car is never an entirely pleasant ex time!) to sit with us and walk us through the process of making a purchase that was within our budget. Buying a car is never an entirely pleasant experience but he remained with us through our many questions and interactions with management and was even there to congratulate us hours later when we finally wrapped up with finance. Highly recommend him, thank you Rosario! More