Graham Watson | Page 32

Great overall Dealership for service Wait times for service are generally long but that's expected for any service/body shop. Waiting for someone to greet you when you first pull up for s Wait times for service are generally long but that's expected for any service/body shop. Waiting for someone to greet you when you first pull up for service (even with an appointment) however, can unfortunately be long most times. I usually end up having to go find someone to initiate the process. Colin Simmons is the BEST person to go to for your service. He goes above and beyond EVERY SINGLE TIME. I've only gotten him a few times but just witnessing how he treats the customers, opens the door for you, treats you with respect, makes eye contact, has the right tone and attitude, how he carries himself when its busy and stressful, makes you regret not getting him if you got someone else. He is the definition of a model employee, very professional and friendly to the customers. I've had a service guy (can't remember the name - kind of goes to show you how memorable the visit was) that once muttered and cussed under his breath (thinking they're being quiet when they're really not) and get frustrated right in front of me. The same service guy would grab paperwork aggressively and act as if you're not in front of him. But trust me when I tell you every single time, I've seen Colin Simmons act like a model employee should under stress and treat you with respect every time. He puts you above all else. Other than that, the rest of the team are pretty cool and friendly. I haven't had any major issues with any repairs/service and the like, thus far. Family Hyundai is a great dealership for service. More

by Nytemare Verified Customer Verified Customer

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Great service I went to the dealership today just looking and the found a car I like I spoke to Larry and he took care of me I had a good experience today even thou I went to the dealership today just looking and the found a car I like I spoke to Larry and he took care of me I had a good experience today even though it was raining like cats and dogs lol I like my car Graham Watson took his time and gave me the best price he could and I said ok let's make this happen so today I'm driving my new car thank you very much. 2019 More

by ANGELMARTIN911 Verified Customer Verified Customer

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Good Job The service was great as well as they kept me updated on the progress of my repair. I would recommend Family Hyundai to our friends. The service was great as well as they kept me updated on the progress of my repair. I would recommend Family Hyundai to our friends. More

by wjhearn Verified Customer Verified Customer

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Great Service The service department is awesome. I’ve always been well taken care off. I trust them and I will continue to bring my care here for service. The service department is awesome. I’ve always been well taken care off. I trust them and I will continue to bring my care here for service. More

by durwina Verified Customer Verified Customer

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First Class All The Way I do not think you can do it any better than what they have done at Family Hyundai. They’re not just looking to put you in anything, they want to put I do not think you can do it any better than what they have done at Family Hyundai. They’re not just looking to put you in anything, they want to put you in what works best for you. They coach you through the whole process thoroughly and they really show they care. If you want “top class” car dealers, go to Family and I promise you will be treated like royalty. Great job Mayweather and Graham. More

by dotcomguy Verified Customer Verified Customer

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Fantastic I am always please to come to Family Hyundai everyone is so courteous and helpful. My daughter came with me as I referred her to buy a car and she did I am always please to come to Family Hyundai everyone is so courteous and helpful. My daughter came with me as I referred her to buy a car and she did leave with a suv truck, the salesman Basco Elston was great along with Sam Wallace who I purchased two cars through him, thank you. More

by lynettewallace52 Verified Customer Verified Customer

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This service and dealership make your car dilemma so very ea I’ve owned many cars and I can honestly say that this dealership sales and service are exemplary. Not to mention the ease and handling of the Santa I’ve owned many cars and I can honestly say that this dealership sales and service are exemplary. Not to mention the ease and handling of the Santa Fe More

by DIANA020711 Verified Customer Verified Customer

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Excellent Everyone there was very nice and helpful. Clean and friendly. They worked with me to get decent price. I would go back after my lease. Everyone there was very nice and helpful. Clean and friendly. They worked with me to get decent price. I would go back after my lease. More

by COUNTRYLINE47 Verified Customer Verified Customer

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Excellent Everytime! I have purchased multiple automobiles from Family Hyundai. From the G.M. Graham to the “extras” guy Al, they are a class act organization. Fair pric I have purchased multiple automobiles from Family Hyundai. From the G.M. Graham to the “extras” guy Al, they are a class act organization. Fair pricing, great service, and just good people to do business with! Highly recommend to anyone searching for a new or used Hyundai, or to check out their fleet of certified used cars too. Andy B. More

by ANDYBERGER Verified Customer Verified Customer

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OUTSTANDING SERVICE My son brought in his car in desperate need of service. Erik the assistant service manager had all the issues checked and evaluated in a timely manner My son brought in his car in desperate need of service. Erik the assistant service manager had all the issues checked and evaluated in a timely manner, and was very thoughtful by providing a new loaner vehicle free of charge for my son to drive while his vehicle was being serviced. When the vehicle was repaired Erik gave us a great deal on the parts and service with one of the 4 tires free. Thank you Erik and Michael for providing outstanding service, and taking care of my son's car. You are the shop that really cares, and goes the extra mile........ More

by coolstuff91 Verified Customer Verified Customer

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