Grant Garrison

Took my Lexus in for 35k regular service, a detail, and to fix a noise from the Sunroof. The work was spectacular and the car came back looking brand new from the detail. Big thanks to the service team for to fix a noise from the Sunroof. The work was spectacular and the car came back looking brand new from the detail. Big thanks to the service team for confirming the reasons I wanted to be a Lexus owner! More

by Kmankman Verified Customer Verified Customer

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I am writing to express my disappointment with both the condition of my vehicle and the customer service I received after repairs. Upon picking up my vehicle, I found it in very poor condition, covered in condition of my vehicle and the customer service I received after repairs. Upon picking up my vehicle, I found it in very poor condition, covered in grease. Additionally, the service manager showed a complete lack of concern and did not offer any apology for the situation. This experience has left me dissatisfied, and I feel that both the vehicle maintenance and customer service need significant improvement. Will not be returning to this location- More

by Laneea carr Verified Customer Verified Customer

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I’ve been a Germain customer for years and I have always appreciated the service and the sales office which is lovely and comfortable ! appreciated the service and the sales office which is lovely and comfortable ! More

by AFTERMATH Verified Customer Verified Customer

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Everyone I talked to was very friendly. I was updated about my car when they were working on it and the work was done in a timely manner. Always a pleasant experience. I was updated about my car when they were working on it and the work was done in a timely manner. Always a pleasant experience. More

by jcgeig Verified Customer Verified Customer

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Kevin was very helpful and thorough in getting my car set up for servicing. Throughout the process, I was updated as to any needs my vehicle had. up for servicing. Throughout the process, I was updated as to any needs my vehicle had. More

by pdgabriel Verified Customer Verified Customer

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It’s always an excellent experience when I take my car to get it serviced at Germain. Great staff and experience. get it serviced at Germain. Great staff and experience. More

by Amy Verified Customer Verified Customer

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I was in and out quickly. The service was outstanding. I was greeted immediately and my paperwork was already completed The service was outstanding. I was greeted immediately and my paperwork was already completed More

by TLOLSEN60 Verified Customer Verified Customer

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The service staff was very friendly and knowledgeable. The waiting area offered various seating options including a quiet room. The wait time went quickly in such a comfortable setting. The waiting area offered various seating options including a quiet room. The wait time went quickly in such a comfortable setting. More

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Donna is excellent to work with and always welcoming and kind. The oil change was completed in a timely manner. kind. The oil change was completed in a timely manner. More

by rphawk09 Verified Customer Verified Customer

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A very clean and comfortable center. Very friendly staff and experienced. The best dealership and service provider. Absolutely the finest. Very friendly staff and experienced. The best dealership and service provider. Absolutely the finest. More

by Michael David Eckert Verified Customer Verified Customer

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