Greg Ayers | Page 3

Took vehicle for oil change, and service team managed to in addition install 3 recalls that seemed to be constantly delayed at the dealer were I originally purchased the truck. I appreciate their catch-up e in addition install 3 recalls that seemed to be constantly delayed at the dealer were I originally purchased the truck. I appreciate their catch-up effort. More

by flynnlong Verified Customer Verified Customer

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They were only one dealerships in Connecticut that would make en apt for my car other ones told me that I had to wait two months cuz they were not seeing anyone for any issues make en apt for my car other ones told me that I had to wait two months cuz they were not seeing anyone for any issues More

by Macho9614 Verified Customer Verified Customer

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It was professional and completed in a timely manner. I will continue to get my car serviced at Family Ford. I will continue to get my car serviced at Family Ford. More

by mbtgrade3 Verified Customer Verified Customer

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Very poor after being unable to fix a preexisting issue I waited almost 4 weeks for a promised call that never came and then was told I could expect basically nothing for a issue they could have resolved ini waited almost 4 weeks for a promised call that never came and then was told I could expect basically nothing for a issue they could have resolved initially More

by FISHINGIT Verified Customer Verified Customer

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Best dealership around They give excellent service. Timely and efficient. It's a pleasure to do business with them Timely and efficient. It's a pleasure to do business with them More

by JTRANGHESE Verified Customer Verified Customer

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Friendly & Professional Service & assistance at all times provide our interface with Family Ford a success from Sales through the Service experience!! provide our interface with Family Ford a success from Sales through the Service experience!! More

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Very nice, quick, and convenient. Very nice waiting are, pleasant with water and coffee. Very clean bathroom. Very nice waiting are, pleasant with water and coffee. Very clean bathroom. More

by Lonewolfchina Verified Customer Verified Customer

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I brought my ford focus in due to a recall on the transmission control module. Rather than replace the module, they charged me over $300 for diagnostics, then refused to change the TCM stating that w transmission control module. Rather than replace the module, they charged me over $300 for diagnostics, then refused to change the TCM stating that wasn’t the problem, though they couldn’t tell me what the problem was. More

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Great, clean, good communication I will be back the next time I need service ???? time I need service ???? More

by jnavarro Verified Customer Verified Customer

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Ken, and the staff at the service counter are absolutely amazing. I was very upset and Ken just brought me back to earth. LOL, Thank you for your Extremely quick service and qualtiy work. amazing. I was very upset and Ken just brought me back to earth. LOL, Thank you for your Extremely quick service and qualtiy work. More

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