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Greg Ayers

Overview Reviews (585) Inventory (155)

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Greg Ayers

Greg Ayers | Page 3

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.9

585 Reviews

Overview Reviews (585) Inventory (155)

4.9

585 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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585 Reviews of Greg Ayers

February 25, 2026

Dealership Rating

Employee Rating

Above and beyond service from Greg He kept me completely informed on the repair. Great job. informed on the repair. Great job. More

by Douglombardi1977

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Feb 25, 2026 -

Family Ford of Enfield responded

Thank you for sharing your experience with Greg’s service on your Ford. We’re glad he kept you fully informed throughout the repair. Please let us know if there’s anything else we can help with.

February 22, 2026

Dealership Rating

Employee Rating

Got the works . Always love going to the dealership Excellent customer service and showroom Always love going to the dealership Excellent customer service and showroom More

by marjorieinsixiengmay

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Feb 22, 2026 -

Family Ford of Enfield responded

It’s fantastic to receive your five-star rating. We’re delighted you enjoy visiting our showroom and that Greg and the team took care of the works on your Ford Fiesta. We look forward to your next visit.

February 20, 2026

Dealership Rating

Employee Rating

Greg was very helpful and explained the need for some of the services that were recommended. The entire service went well and in a timely manner. I appreciated that since I like to wait for the service to b the services that were recommended. The entire service went well and in a timely manner. I appreciated that since I like to wait for the service to be provided instead of dropping of the car and picking it up later. More

by chaddifatta

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Feb 20, 2026 -

Family Ford of Enfield responded

Thank you for trusting our service center with your Ford Mustang. Greg is glad the service recommendations were clear and the work was completed quickly. We’re pleased you could wait comfortably while we took care of your vehicle.

February 17, 2026

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Employee Rating

Professional Easy to work with. Very knowledgeable. Great dealership. Convenient location. Good coffee and water.... Very knowledgeable. Great dealership. Convenient location. Good coffee and water.... More

by zan304

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Feb 18, 2026 -

Family Ford of Enfield responded

Thank you for the five-star review and for highlighting our team’s professionalism and knowledge. We’re glad our convenient location and available coffee and water made your visit pleasant. We appreciate you trusting us with your Ford F-150 and look forward to serving you again.

February 15, 2026

Dealership Rating

Employee Rating

Great service, staff was friendly Greg was very helpful answering any questions I had about my vehicle answering any questions I had about my vehicle More

by Dantremblay03

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Feb 15, 2026 -

Family Ford of Enfield responded

Greg was happy to help with your Ford and answer all your questions. Your mention of our friendly service team is truly appreciated. We look forward to your next visit.

February 06, 2026

Dealership Rating

Employee Rating

Family Ford is very professional and courteous when I bring my car in for service. Always meeting my needs. bring my car in for service. Always meeting my needs. More

by Michael.Richard

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Feb 06, 2026 -

Family Ford of Enfield responded

It’s great to hear our team continues to provide professional and courteous service for your Ford F-150. We’ll be sure to share your feedback with Greg and the rest of our service staff. We look forward to assisting you again.

February 03, 2026

Dealership Rating

Employee Rating

They replaced the long block in my f150 with partial assistance from ford customer advocacy assistance from ford customer advocacy More

by JS72

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Feb 05, 2026 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 02, 2026

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Employee Rating

They always take care of my concerns, a job well done Everyone at the dealership is very pleasant and make it easy to do business with Everyone at the dealership is very pleasant and make it easy to do business with More

by CSARAT427

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Feb 03, 2026 -

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

January 29, 2026

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Employee Rating

Honest, direct, and professionals. Willing to work with costumer. Good work ethics and friendly people Willing to work with costumer. Good work ethics and friendly people More

by Mark1a12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keli Morin, Ken Brown, Agnes Pusztai

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Jan 29, 2026 -

Family Ford of Enfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 29, 2026

Dealership Rating

Employee Rating

Keli and Greg went above and beyond the normal effort to help me get Ford to cover some of the cost on my 5.0l engine replacement due to excessive oil consumption and the related damage to the block. The s help me get Ford to cover some of the cost on my 5.0l engine replacement due to excessive oil consumption and the related damage to the block. The service team then completed the repair cleanly and efficiently, in less time than was expected even with a massive snowstorm going on. I couldn’t ask for more. More

by JS72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keli Morin

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Jan 29, 2026 -

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

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