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Greg Besson
24 Reviews
Dealership Experience
11 yrs, 3 mos
Industry Experience
31 yrs, 8 mos
Languages Spoken
English
Employee Video
24 Reviews
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24 Reviews of Greg Besson
December 05, 2020
I bought a 2019 Honda Ridgeline in November 2020. The vehicle description on the dealer website clearly stated the truck had a 90 day free trial of Sirius XM radio. When I called Sirius XM radio to star vehicle description on the dealer website clearly stated the truck had a 90 day free trial of Sirius XM radio. When I called Sirius XM radio to start the free trial, they said the vehicle did not have Sirius XM radio capability. I told the dealership this and they confirmed this. I feel that the dealership advertising was misleading. They blamed Honda for the misleading information on their own website and made no attempt to appease me. This dealership has no accountability, poor customer service and allows misleading information on their own website go uncorrected. More
by R Baker
Other Employees Tagged: OMAR ALVAREZ, Used car sales manager
August 29, 2020
I highly recommend this dealership!! The General Manager, Service Manager, and Salesman all showed high integrity in every aspect of the buying process and service!! Manager, Service Manager, and Salesman all showed high integrity in every aspect of the buying process and service!! More
by Gary
Other Employees Tagged: Bryan Byrd, Dhruv Harsora , Nick Besson
August 05, 2020
We had a great experience at Honda of Fort Worth everyone was amazing. They were very service oriented and friendly. We will definitely come back to HOFW again. was amazing. They were very service oriented and friendly. We will definitely come back to HOFW again. More
by dbitters67
Other Employees Tagged: Dominic Hernandez, Ron Singuluri, Nate Woods
August 02, 2020
The previous one-star review of this dude couldn’t have been more spot on. Condescending and rude is an hallmark with this guy. What kind of salesman would stop responding to a potential customer in the mi been more spot on. Condescending and rude is an hallmark with this guy. What kind of salesman would stop responding to a potential customer in the middle of the negotiation? During a recession no less? Just a terrible experience all around. More
by DLG0148
March 24, 2020
Greg Besson is unprofessional Greg Besson does not care about customers or repeat business. He is extremely unprofessional, rude and sarcastic. His obnoxious behavior has put me Greg Besson does not care about customers or repeat business. He is extremely unprofessional, rude and sarcastic. His obnoxious behavior has put me off Honda completely. More
by ebethcox
December 02, 2019
Best dealer experience ever! We had to purchase a vehicle on short notice, as our daughter's old car suddenly died. We were referred to Honda of Ft. Worth by a friend, and we coul We had to purchase a vehicle on short notice, as our daughter's old car suddenly died. We were referred to Honda of Ft. Worth by a friend, and we couldn't be happier with our decision. We were treated like loyal customers from the moment we arrived, even though we had never been there before. Christine Caselli took care of us, and she was great! She has experience with both new and used cars, which turned out to be perfect for us. We were looking for a late-model used Honda, but because their deals on new cars were so attractive, we ended up buying new. She was able to answer all of our questions on both new and used, so we were able to make an intelligent decision with all the facts in front of us. We are thrilled with our purchase, and our daughter loves the car. Additionally, the stellar reliability and reputation of Honda gives us great comfort that this car will last and perform well for a long time to come. Honda of Ft. Worth is a little more than an hour from our home, but it was well worth the drive. I would highly recommend them and Christine for either a new or a used car. P.S. They even took care of a low tire pressure problem on my car (NOT a Honda) while we were there! More
by Kim S
Other Employees Tagged: Christine Caselli, Chase Toyer
November 28, 2019
I’ve been driving a Honda for over 10 years and have always used Honda of Fort Worth. They are a great dealer and everyone has always been friendly and very professional. Great team! Thank you always used Honda of Fort Worth. They are a great dealer and everyone has always been friendly and very professional. Great team! Thank you More
by Jim
Other Employees Tagged: Kerry Stewart, Donnie Muennink
October 19, 2019
Dedicated Customer Service Octavia was dedicated to finding the car that checked all my boxes, and when one couldn't be found in the used lot, he got me an incredible deal on a Octavia was dedicated to finding the car that checked all my boxes, and when one couldn't be found in the used lot, he got me an incredible deal on a brand new model. Rafael in finance was also incredibly helpful and knowledgable not only on the finances but also with the specifics of my vehicle and was able to answer additional questions I had. Highly recommended for quality customer service! More
by Taryn Denton
Other Employees Tagged: Alejandra Gaete, Rafael Posada, Octavia Ward
October 13, 2019
Love my Honda CRV Good experience from the buying to the first oil change. Omar even had The car facts ready for me to view. Great buying experience and done in under 2 Good experience from the buying to the first oil change. Omar even had The car facts ready for me to view. Great buying experience and done in under 2 hours!!! More
by Shellseclipse
Other Employees Tagged: Patrick Bradley , Omar Alvarez, Chad Phillips
October 08, 2019
Excellent service and transparency Octavia was excellently friendly and went over to the top to help me find a vehicle and get out the door with a strong and reliable car Octavia was excellently friendly and went over to the top to help me find a vehicle and get out the door with a strong and reliable car More
by Hartley
Other Employees Tagged: Octavia Ward
