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Greg Hess

Overview Reviews (464)

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Greg Hess

Greg Hess | Page 12

Internet Sales Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Love to give Great Experiences and gain raving fans...

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4.7

464 Reviews

Love to give Great Experiences and gain raving fans...

Overview Reviews (464)

Dealership Experience

16 yrs, 5 mos

Industry Experience

18 yrs, 9 mos

4.7

464 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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464 Reviews of Greg Hess

December 07, 2024

Dealership Rating

Employee Rating

Outstanding salesmen! Greg, JC and Cesar are very professional a real pleasure to do business with. Greg, JC and Cesar are very professional a real pleasure to do business with. More

by carleen0219

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: JC Cavazos , Cesar

Dec 09, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience at Mark Christopher Auto Center with Greg, JC, and Cesar. We pride ourselves on our professionalism and customer service, and it's great to know that you felt that during your visit. I look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 04, 2024

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Employee Rating

everyone was very professional and friendly, work was done in a timely manner,plesant ,great experience done in a timely manner,plesant ,great experience More

by bmjaxon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi , cesar ?

Dec 05, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience at Mark Christopher Auto Center and that our team's professionalism and friendliness stood out to you. We take pride in our timely service and are always here to assist you. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 04, 2024

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Employee Rating

Paint faded on new gmc Yukon. They wanted no part to repaint. Will never buy gmc again especially from mark Christopher They wanted no part to repaint. Will never buy gmc again especially from mark Christopher More

by maxp189

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Other Employees Tagged: Sam Fakhouri

Dec 05, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concern regarding the paint issue on your GMC Yukon. It's important to us at Mark Christopher Auto Center that our customers feel supported. I encourage you to reach out to me directly so we can address your experience more thoroughly and explore possible solutions. Your satisfaction is valuable to us, and we appreciate the opportunity to improve. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 30, 2024

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Employee Rating

Went out of their way to accommodate me during my recent service appointment and recall. service appointment and recall. More

by nealrodriguez

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chelsea Jose

Dec 03, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that our team at Mark Christopher Auto Center went above and beyond to accommodate you during your service appointment and recall. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 19, 2024

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Employee Rating

Fantastic service and amount of choices. I couldn’t believe I could get such a great deal and exactly what I was looking for. I couldn’t believe I could get such a great deal and exactly what I was looking for. More

by OG1JEDI

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Sarabia, Joel Rodriguez

Nov 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found fantastic service and a great selection at Mark Christopher Auto Center. Our team is dedicated to helping you find exactly what you need, and it's rewarding to know we succeeded in doing that for you. We appreciate your support and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 18, 2024

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we have been buying cars from Alex Sarabia at Mark Christopher Auto Center for the last 10 year we have purchased over 40 vechicles here i would give him 5 stars Christopher Auto Center for the last 10 year we have purchased over 40 vechicles here i would give him 5 stars More

by aaron72

Verified Customer

Sales Price Transparency

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Alex Sarabia

Nov 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past ten years and your continued trust in Alex and Mark Christopher Auto Center. We're thrilled to hear that you've had such a positive experience with us and that you’ve purchased so many vehicles. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 17, 2024

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Absolutely amazing service ! Alex & Greg went above and beyond to help make our dreams come true ! Alex & Greg went above and beyond to help make our dreams come true ! More

by LBARMAID

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Sabirto

Nov 19, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We are thrilled to hear that Alex and Greg were able to provide you with amazing service at Mark Christopher Auto Center. It's always our goal to help our customers achieve their dreams. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 17, 2024

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Employee Rating

Not happy with professionalism just a fast minded place to sell and move on. They say anything to please you to sign. to sell and move on. They say anything to please you to sign. More

by R81DERS

Verified Customer

Sales Price Transparency

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Recommend Dealer

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi

Nov 19, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your concerns about professionalism at Mark Christopher Auto Center. Your feedback is valuable, and I strive to improve our services continuously. If you would like to discuss your experience further, please feel free to reach out to me directly. I appreciate your input and hope to have the opportunity to assist you better in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 15, 2024

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I spent well over $100K on a vehicle. It has just over 2500 miles. It has been to the shop twice. I asked for a loaner both times and did not receive it. I was not notified in advance tha It has just over 2500 miles. It has been to the shop twice. I asked for a loaner both times and did not receive it. I was not notified in advance that a loaner would not be provided. Will Mark Christopher reimburse me for the Uber costs I will incur? More

by btrev

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi, Jerry Pena

Nov 18, 2024 -

Mark Christopher Auto Center responded

Thank you for reaching out and sharing your experience. We understand your concerns regarding the situation with your vehicle and the lack of a loaner during your visits to Mark Christopher Auto Center. Your feedback is valuable, and we appreciate you bringing this to our attention. I encourage you to contact me directly to discuss the matter further and to work towards a positive resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2024

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Need to improve communication with customer and be more informative on what is going on informative on what is going on More

by Ruben Lopez

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Jeff Rizzi , Jesse Lopez

Nov 14, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you taking the time to share your thoughts about the communication at Mark Christopher Auto Center. We understand how important it is to keep our customers informed and will work to improve in that area. If you have any specific concerns or suggestions, please feel free to contact me directly. Your insights are valuable to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932