Greg Hoffman | Page 11

Came in with my Camry Hybrid today for a Radiator Grill Shutter error and Engine Light warning. My service advisor was Greg Hoffman. Delightful, knowledgeable and eager to please. He had it figured out a Shutter error and Engine Light warning. My service advisor was Greg Hoffman. Delightful, knowledgeable and eager to please. He had it figured out almost before we got out to the car. Sure enough, something (in this case an unfortunate bird) was blocking the shutter mechanism. He got down and pulled it out, scanned for additional errors, reset the system and I was on my way. 10 minutes total tops. No charge ..... and that's a very good price! Thanks Greg for your thoroughness and Hustle. Made my Day. Paul D. More

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It’s a great service Will do services with you again and again. Thank you very much and again. Thank you very much More

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Professional, courteous and trustworthy. My experiences buying and servicing our RAV4 have been consistently positive. My experiences buying and servicing our RAV4 have been consistently positive. More

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I bought my Toyota Prius from Royal Moore Toyota in 2018; great experience. I also have always been very happy with the scheduled maintenance I have received. My car was recently in for extensive wiring d great experience. I also have always been very happy with the scheduled maintenance I have received. My car was recently in for extensive wiring damage under the hood because of rodents. The staff was incredible especially Greg Hoffman who was friendly, efficient and kept up great communication with me and my insurance company. I recommend this dealership to all of my friends and family!! More

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Emily did an excellent job of setting up my appointment. Caroline helped with the paperwork and kept me informed during my visit. Very satisfied! Greg Hoffman helped me understand what needs to be done to p Caroline helped with the paperwork and kept me informed during my visit. Very satisfied! Greg Hoffman helped me understand what needs to be done to pass DEQ inspection which is a Drive Test. More

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Caroline Fletcher was extremely helpful with updating my Husband's account with adding my information. She also answered all my questions in a very professional manner. Staff seemed shorthanded and I could Husband's account with adding my information. She also answered all my questions in a very professional manner. Staff seemed shorthanded and I could tell the individuals on shift with Caroline were stressed but everyone of the Toyota Staff members upheld a professional and friendly demeanor. More

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The help and car service I received was quick, efficient, kind, and cost effective. Overall it was a great visit. kind, and cost effective. Overall it was a great visit. More

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Greg was so helpful! I really appreciate the time he spent finding out what was done on my car and what was needed, thank you so much! I really appreciate the time he spent finding out what was done on my car and what was needed, thank you so much! More

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Service people are warm to their customer. Not only explain the issues also show the car problems in field to let customer feel comfortable and trust Royal Moore’s working quality. Not only explain the issues also show the car problems in field to let customer feel comfortable and trust Royal Moore’s working quality. More

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Staff was friendly and efficient when checking in and paying bill. Results of multipoint inspection and future maintenance needs explained in detail. paying bill. Results of multipoint inspection and future maintenance needs explained in detail. More

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