Greg Russell | Page 5
Business Manager
Colonial Ford of Plymouth
11 Pilgrim Hill Rd
Plymouth, MA 02360
Dealership Experience
9 yrs, 1 mo
Employee Video
411 Reviews
Write a Review411 Reviews of Greg Russell
March 29, 2025
Very inventive employees, Vito is very personal and attentive, I would recommend to anyone to buy at Colonial. attentive, I would recommend to anyone to buy at Colonial. More
Other Employees Tagged: Rick Jamieson, Vito Umbro
March 29, 2025
It was a horrible experience from the start till the finish including picking up the vehicle. They added a maintenance plan on the paper work and never even asked me if I wanted it. I did not see it ti finish including picking up the vehicle. They added a maintenance plan on the paper work and never even asked me if I wanted it. I did not see it till after I purchased the vehicle. Then it took a week for them to answer my phone call on what it covered. More
Other Employees Tagged: Joe Almeida
March 26, 2025
I did not feel listened to. I felt like a number and a commission. I bought a Jeep and specifically mentioned needing the running boards on. At pick up the running boards were n I felt like a number and a commission. I bought a Jeep and specifically mentioned needing the running boards on. At pick up the running boards were not on and there were some other problems. Fine I was going to come back on Saturday to have them addressed. The Jeep broke down 12 1/2 later. I was asked by Dylan to use my on AAA and advised that the business does not do loaner's. I messaged Dylan the next morning with my concerns and questions and the response was that he was in the office at 8:30. After selling me a vehicle that broke down before I got home there was no more follow through from Dylan until I made a compliant. The service department has been amazing but I would never work with Dylan or the sales department again unless I wanted to be treated as a number More
Other Employees Tagged: Dell Roderick, Rick Jamieson, Your friends at Colonial Ford
March 24, 2025
Service was good, all issues taken care of. My only complaint was that the mark on the body work was described as tar and the attempt by service (detailing department) to remove it resulted in My only complaint was that the mark on the body work was described as tar and the attempt by service (detailing department) to remove it resulted in some of the paint being removed. More
Other Employees Tagged: Rick Jamieson, Tom Hardy
March 18, 2025
Vito was the best! He got things done smoothly and efficiently with a great attitude and expertise He got things done smoothly and efficiently with a great attitude and expertise More
Other Employees Tagged: Vito Umbro, Zach Jamieson
March 03, 2025
Couldn't ask for better service every buddy was super friendly and helpful wouldn't shop anywhere else. friendly and helpful wouldn't shop anywhere else. More
Other Employees Tagged: Rick Jamieson, Phil Gomes, Ron Almeida, Mike Medeiros , Ariel Crites
February 19, 2025
Unbelievable customer service. Great team...highly recommend Colonial Ford of Plymouth quality from purchase to service! Great team...highly recommend Colonial Ford of Plymouth quality from purchase to service! More
Other Employees Tagged: Jose Oliveira
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