"very clear on price and terms, responsive to our needs,"
- JWECPA Verified Customer
This was the 5th car we have purchased from Lexus of Wayzata. We Have never been disappointed. The Service friendliness and responsiveness have been great. Even though Dave Skeens is a sales manager he still follows up with us.
Thank you so much for leaving us 5 stars and your positive feedback! Our team strives to provide an exceptional experience for all of our customers every time. We're happy to go above and beyond to ensure your needs are always met. We highly appreciate your business and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103
January 11, 2019
"Great to work with"
- MORECK Verified Customer
I have gotten 8 cars from this dealership and they are great. Greg Ziton is outstanding to work with. I have dealt with him for almost 20 years now,
Thank you so much for your kind words and repeat business over the years! We strive to provide an exceptional experience for all of our customers, regardless if it's your first Lexus or eighth. If there's anything else we can do, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103
January 02, 2019
- MPLSROBERTS Verified Customer
Service from salesman was great. Everyone treats you well. Was disappointed by the time it took to pick up the car. We had an appointment for 6pm and didn’t get to the paperwork right away. We had to wait 45 minutes. This is way too long.
Thank you for letting us know about your most recent experience at Lexus of Wayzata! We're sorry you had to wait so long for your vehicle. As much as we try to stay on schedule, unfortunately we can fall behind. If you'd like to further discuss your wait time or any other concerns, please reach out to us! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103
December 15, 2018
- HSTERNMN Verified Customer
I’m so happy with my Lexus RX. The staff was great, very customer focused! Thanks to Greg I found the vehicle that best suited my needs, he was a pleasure to work with. Jim was very helpful when going through the purchasing process and the Chris made sure I knew how to use all the great options on my vehicle. I would highly recommend this dealership.
Thank you for taking the time to leave us your comments! We're thrilled to hear you're happy with your new RX so far. Our team strives to find out exactly what you're looking for so we can find the perfect fit. If there's anything else we can do for you, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103
December 06, 2018
"Helpful and Knowlegable as Always"
- JSILVERMAN2 Verified Customer
I had an end-of-lease opportunity and the sales and management team help guide me into the next phase Lexus. I switched from the RX to the NX and was worried about the size difference. They allowed me to test drive the smaller car which I ultimately decide would work for me.
Thank you for leaving us 5 stars and your comments! Our team knows how stressful it can be as your lease end approaches, so we're happy to guide you into the next steps. We're happy you love your NX and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103
November 02, 2018
- SWSCHOEB Verified Customer
Everyone that we associated with was very professional, courteous and friendly. We would definitely recommend Lexus of Wayzata to friends and family. Love the ride. Everyone was very knowledgeable. Thanks for an excellent experience.
Thank you for letting us know about your experience at Lexus of Wayzata! Our team strives to know the vehicles we sell so we can best help you find the perfect fit. We highly appreciate your recommendations and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103
October 25, 2018
- SANDYI Verified Customer
Very knowledgeable about the car we purchased. We purchased two the same day. Welcome us when entering the dealership. They were very helpful when we had a problem with our prior Lexus. That is why we have come back.
Sandy, thank you for leaving us a 5 star rating! Our team strives to make sure all of our customers have a fantastic experience. We take pride in fully knowing the vehicles on our lot so we can best help you find the perfect one. We appreciate your business and can't wait to see you again! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103
October 19, 2018
- SPMKW Verified Customer
This is our second vehicle from Lexus Wayzata. Everyone was very friendly and knowledgeable from sales to financing. They answered question straight forward and honestly. After delivery of our vehicle they were especially helpful with understanding the new features.
Thank you for your 5 star rating and great review! We are so thrilled to hear you had a great experience with our team. We aim to honestly answer any questions you may have so you can feel confident with your new vehicle when you leave. We appreciate your repeat business and hope to see you again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103
October 16, 2018
"Good to be back!"
- K8THARMS Verified Customer
It's been 15+ years since my last Lexus and a few things were constant. 1) Greg Ziton was still there and did an excellent job helping us narrow down exactly what we wanted. 2) Lexus of Wayzata does an excellent job with all aspects of the process and 3) our new Lexus might be my favorite car!
Thank you for leaving us your feedback. Our team strives to provide a consistently exceptional experience for all of our guests, which we have strived towards since opening our doors. We're so glad you were able to work with Greg again to find the perfect vehicle. We appreciate your business and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103
October 11, 2018
- MARYKITCH Verified Customer
For coming into the dealership “cold”, it was a very good experience. I am used to a family owned Toyota dealership where I have always been treated like “family”. It was difficult to make a change, but was ready for a little different vehicle. I had always purchased my vehicles. This was a first lease. It was very easy working with Greg and he has been “on tap” post sale when I have had questions and needed direction. I felt listened to by Greg, Jim and Eric. I am versed in my car purchasing and all staff never made me feel otherwise. That was appreciated. Eric was super. Really took time. Really listened. I am comfortable calling him to get more instruction going forward. Spoke with Scott once in Jim’s absence and he was very helpful. I do not remember meeting Rich Barfknecht. Not sure why he was checked in this survey. I did not check his name. I feel confident I can call with questions or concerns as I get to know my new vehicle. I look for relationships not “selling”.
Thanks for the great review about our dealership! Our team is more focused on creating genuine, long-lasting relationships with our customers. We would rather take extra time to find you the perfect vehicle than to push you into a purchase you didn't feel confident about. We're so glad you feel comfortable with our team and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103