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Gregg Baldwin

Overview Reviews (37)

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Gregg Baldwin

Gregg Baldwin | Page 2

Pre-owned Sales Manager

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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4.8

37 Reviews

Overview Reviews (37)

4.8

37 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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37 Reviews of Gregg Baldwin

September 11, 2025

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Employee Rating

I had a great experience purchasing my 2025 K4 the staff was great to me and my kids manny and justin are awesome and gkt me a great deal and warranty was great to me and my kids manny and justin are awesome and gkt me a great deal and warranty More

by teeboss1105

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Bryant, Chris Boswell, Jonathan Benitez, Misty Osborne, Jeremy Mahr, Sarah Abichid , Jorge Benitez, Niko Gelpi, Chayton Wodecki, Manny, Justin

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Sep 11, 2025 -

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 13, 2025

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They offer Great service, very friendly and took care of the recall on my new car the recall on my new car More

by Tommy meregueli

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr, Sarah Abichid , Cris Aviso, Jorge Benitez, Srecko Bokun, Niko Gelpi, Chayton Wodecki

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Jun 16, 2025 -

Regal Kia Lakeland responded

Tommy, thanks for trusting us with your new car needs! We'll see you next time. Safe travels!- The Regal Kia Team

May 31, 2025

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My Service was great! They took care of my vehicle quickly and my Advisor was very professional! Thank you again for a great Service! They took care of my vehicle quickly and my Advisor was very professional! Thank you again for a great Service! More

by gelpi69

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Sal Campisi jr., Jeremy Mahr , Cris Aviso, Jorge Benitez, Niko Gelpi, Chayton Wodecki

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Jun 02, 2025 -

Regal Kia Lakeland responded

Hi Elpi! We're delighted to hear that your service experience was smooth and professional at Regal Kia! Thank you for sharing your positive feedback, and we're here whenever you need us again.

January 02, 2025

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Misty is amazing, always professional and prompt in getting things done. Service was quick with resolving my issue this time getting things done. Service was quick with resolving my issue this time More

by JENNALN

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Pablo Moreira , Jorge Benitez

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Jan 02, 2025 -

Regal Kia Lakeland responded

Hi Jennaln, we're delighted to hear that Misty provided you with such professional and prompt service at Regal Kia. Thanks for sharing your experience! Safe travels!

December 13, 2024

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They treated me very good a little long on final decision but ver satisfied with final deal but ver satisfied with final deal More

by dlschnetzka

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Chris Boswell, Manny Gelpi , Tyrin Ashley, Ian Bleil, Tray Jackson, Gibran Rivera

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Dec 13, 2024 -

Regal Kia Lakeland responded

Thank you for sharing your review! We appreciate your patience during your recent visit! -Regal Kia

November 22, 2024

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Employee Rating

SERVICE WAS EXCELLENT. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. More

by akers85

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne, Manny Gelpi , Eva Ayarza, Ricky Custodio, Gibran Rivera

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November 06, 2024

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Employee Rating

Manny and Ian were Excellent! !! I explained what I needed and they came through for me. !! I explained what I needed and they came through for me. More

by rbuffy1974usa

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Schmidt, Manny Gelpi , Ian Bleil, Srecko Bokun

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Nov 12, 2024 -

Regal Kia Lakeland responded

Congratulations on your purchase!

October 16, 2024

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Excellent Service. Fast, reliable and very pleasant to deal with… They make it easy everytime Never had an issue and they have always been welcoming and respectful of Fast, reliable and very pleasant to deal with… They make it easy everytime Never had an issue and they have always been welcoming and respectful of my time and service. More

by aliya300

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Kelsey Johnson

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Oct 29, 2024 -

Regal Kia Lakeland responded

We’re really grateful and appreciate you taking the time to share your experience with us.

October 15, 2024

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Employee Rating

I bought a brand new car and all the window molding have come off. It’s been 2 months and 3 trips back to the dealership and still they haven’t fixed the problem Each trip takes multiple hours as their comm come off. It’s been 2 months and 3 trips back to the dealership and still they haven’t fixed the problem Each trip takes multiple hours as their communication with their own departments is totally lacking. I won’t be buying another car there! More

by onesteady

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Misty Osborne

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Oct 28, 2024 -

Regal Kia Lakeland responded

Thank you for bringing this to our attention, and we're genuinely sorry for the experience you've had. It’s disappointing to hear about the issues with the window molding and the challenges with our communication. We understand how frustrating it can be. Please feel free to reach out to Jonathan Benitez – Service Lane Manager to discuss.

September 29, 2024

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Kelsey was amazing and so was all the management! Jorge, Ian, and Gregg made my visit fast and enjoyable. They are timely and their facilities are accommodating. Jorge, Ian, and Gregg made my visit fast and enjoyable. They are timely and their facilities are accommodating. More

by wb1104

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez , Jorge Benitez, Ian Bleil, Kelsey Johnson

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Oct 01, 2024 -

Regal Kia Lakeland responded

Thanks you. The team at Regal is thrilled you’re happy with your recent store visit.

Oct 01, 2024 -

Regal Kia Lakeland responded

Thank you! The team at Regal is thrilled you’re happy with your recent store visit.