Josh in service got my car in asap and did the work I
needed done!
needed done!
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by JOE_PARPART
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh McElwain
Nov 12, 2023 -
Volkswagen of Salem responded
Joe, Thank you for your business and this review. We're happy to hear Josh and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Really nice guys that work in the service department.
Always a quick turn around and I appreciate that. Thank you!
Always a quick turn around and I appreciate that. Thank you!
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by CMad
Verified Customer
Verified Customer
Service Price Transparency
Nov 12, 2023 -
Volkswagen of Salem responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Caring, friendly, on time, keep you informed.
Been going to Salem for 13 years. Nice to be called by first names.
Been going to Salem for 13 years. Nice to be called by first names.
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by bdchurch339
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh, newer staff in service front. Sorry I do not remember his name.
Nov 12, 2023 -
Volkswagen of Salem responded
Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Great staff and service.
I have been using this dealer service for many years and they have done a great job
I have been using this dealer service for many years and they have done a great job
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by COX21
Verified Customer
Verified Customer
Service Price Transparency
Nov 10, 2023 -
Volkswagen of Salem responded
Thank you for choosing Volkswagen of Salem. We truly appreciate your business.
Your feedback and rating mean a lot to us.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
They bent over backwards to help me get the deal I
needed. They were kind, helpful, and patient with my needs!
needed. They were kind, helpful, and patient with my needs!
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by LJPETE1956
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2023 -
Volkswagen of Salem responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
So glad I found this dealership.
Unlike other VW dealerships in Oregon, this one never disappoints and they always go out of their way to help
Unlike other VW dealerships in Oregon, this one never disappoints and they always go out of their way to help
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by GOOBERPEA27
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2023 -
Volkswagen of Salem responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
My VW was used and not purchased from a VW company.
It needed an inspection and lots of maintenance work. They completed the inspection and notified me of the work that needed to be done. The car is
It needed an inspection and lots of maintenance work. They completed the inspection and notified me of the work that needed to be done. The car is driving much better now. Thanks.
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by BREAKS3223
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2023 -
Volkswagen of Salem responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Excellent service ,prompt , friendly, knowledgeable, they
explained each step of the repair process in clear detail. There were no surprises I knew exactly what to expect, because they informed me every step
explained each step of the repair process in clear detail. There were no surprises I knew exactly what to expect, because they informed me every step of the way. They returned my calls. They answered all my questions and concerns. They were awesome and I was completely satisfied with the work that they performed. This was one of the best experiences I’ve had with any dealership. They were very professional
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by CAPSTUN
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2023 -
Volkswagen of Salem responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Great customer service.
They took care of my auto issues and explained everything with no unexpected charges when it came time to pay.
They took care of my auto issues and explained everything with no unexpected charges when it came time to pay.
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by MAC12
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2023 -
Volkswagen of Salem responded
Mac, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
They are a great team and friendly.
Super caring. Only team I trust with my cars.
Super caring. Only team I trust with my cars.
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by AMKOLANIAK
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2023 -
Volkswagen of Salem responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com