Excellent costumer service.
Had to get a quote on tires and previously got my brakes done
Had to get a quote on tires and previously got my brakes done
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by ADAMRASTAETTER1
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2023 -
Volkswagen of Salem responded
Thank you, Adam, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Courtesy is the first word that comes to mind when
describing the service provided from this dealership.
describing the service provided from this dealership.
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by RANDYFELLOWS3892
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2023 -
Volkswagen of Salem responded
Randy,
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Setting up my appointment had its challenges, but once I
was in, the process was smooth as silk and way faster than I expected.
was in, the process was smooth as silk and way faster than I expected.
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by CERDMANCZYK
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2023 -
Volkswagen of Salem responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Stephen, my mechanic, and Greg, running the service
office, are the reasons I drive 65 miles into this dealer for continued maintenance of my VW.
office, are the reasons I drive 65 miles into this dealer for continued maintenance of my VW.
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by JOANIEIS
Verified Customer
Verified Customer
Oct 04, 2023 -
Volkswagen of Salem responded
Thank you for taking the time to share your thoughts on working with Gregory and our team. We're glad to hear we delivered such a great experience!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Service and personnel were outstanding .
Although the job took more time than was expected. You know
Although the job took more time than was expected. You know
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by GMONY503
Verified Customer
Verified Customer
Service Price Transparency
Greg Bell and his team do an exceptional good job at
treating me with the utmost respect and the quality of work that Colin in the shop does on my 2015 Golf Tdi is just like he is working on his own VW.
treating me with the utmost respect and the quality of work that Colin in the shop does on my 2015 Golf Tdi is just like he is working on his own VW. The only thing is I wish VW would bring the Tdi Diesel back in the Golf. I am just under 300K miles and would sure like to replace this one once I hit 500K
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by GKUSCHNICK
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2023 -
Volkswagen of Salem responded
Thank you for your kind words. We feel our service department is what makes Lithia Volkswagen of Salem special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment.
Sincerely,
Gregory Bell | Service Manager
Sep 28, 2023 -
GKUSCHNICK responded
Salem VW gives the best service I have ever received from any dealership!
It was very clean and provided exceptional service being
done in sufficient time according to the time frame they said.
done in sufficient time according to the time frame they said.
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by RAMILLER679
Verified Customer
Verified Customer
Service Price Transparency
Sep 21, 2023 -
Volkswagen of Salem responded
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review!
Sincerely,
Gregory Bell | Service Manager
They were very respectful and took a lot of time to find
out the issues with my vehicle
out the issues with my vehicle
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by MELISSAWESLEY81
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2023 -
Volkswagen of Salem responded
Melissa, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Lithia Volkswagen of Salem and we look forward to your continued business!
Sincerely,
Gregory Bell | Service Manager
Super friendly helped me with all of my needs would
definitely come back here again
definitely come back here again
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by DEVINHANDLEBAR1
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2023 -
Volkswagen of Salem responded
Thanks for your perfect review, Devin! We're glad to hear that our team was friendly and helpful! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you.
Sincerely,
Gregory Bell | Service Manager
I purchased both of my Volkswagens from VW of Salem and I
have always taken them back for any and all service. Greg Bell and his team always go out of their way to give me the best service and take the best
have always taken them back for any and all service. Greg Bell and his team always go out of their way to give me the best service and take the best care of me and my vehicles!
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by KELLYK4
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2023 -
Volkswagen of Salem responded
Kelly, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business.
Sincerely,
Chris Keown | General Sales Manager
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