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Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell | Page 6

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.6
88 Reviews
4.6

88 Reviews

Write a Review

88 Reviews of Gregory Bell

November 23, 2023

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Employee Rating

When I brought my car in, nobody was there to greet me. I had to make iContact with someone to get them to speak to me after I had waited for a couple of minutes. When I brought the car in the service pers More

by DLB63
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Nov 24, 2023

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear Gregory and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 23, 2023

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Employee Rating

Several thing wrong. Drivers sun shade doesn't fold up completely. Rear hatch will not open with dash button. Probably more little things yet to be determined. More

by OREGONMAIL
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales, Joshua Hunsaker, Matthew Reid

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Nov 24, 2023

Volkswagen of Salem responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 20, 2023

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Friendly staff. Great you by first. Like the video from tech. Clean and bright waiting area. More

by bdchurch339
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales , Josh

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Nov 21, 2023

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 14, 2023

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They did good work and they priced matched another shops quote for my transmission service. More

by JESSICA.DARRAS
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Nov 15, 2023

Volkswagen of Salem responded

Thank you for your business and this review, Jessica. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 12, 2023

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Really nice guys that work in the service department. Always a quick turn around and I appreciate that. Thank you! More

by CMad
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Recommend Dealer
Yes
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Nov 12, 2023

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 12, 2023

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Josh in service got my car in asap and did the work I needed done! More

by JOE_PARPART
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josh McElwain

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Nov 12, 2023

Volkswagen of Salem responded

Joe, Thank you for your business and this review. We're happy to hear Josh and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 10, 2023

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Caring, friendly, on time, keep you informed. Been going to Salem for 13 years. Nice to be called by first names. More

by bdchurch339
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh, newer staff in service front. Sorry I do not remember his name.

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Nov 12, 2023

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 09, 2023

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Employee Rating

Great staff and service. I have been using this dealer service for many years and they have done a great job More

by COX21
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

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Nov 10, 2023

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. We truly appreciate your business. Your feedback and rating mean a lot to us. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 07, 2023

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Employee Rating

They bent over backwards to help me get the deal I needed. They were kind, helpful, and patient with my needs! More

by LJPETE1956
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Reid , Samuel Pearcey

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Nov 08, 2023

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 06, 2023

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Employee Rating

So glad I found this dealership. Unlike other VW dealerships in Oregon, this one never disappoints and they always go out of their way to help More

by GOOBERPEA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Helpful
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Nov 06, 2023

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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