"I will never, ever, ever, ever go anywhere else but..."
- Elberto Scott
I will never, ever, ever, ever go anywhere else but Heritage Toyota Owings Mills. My second vehicle and my second time dealing with Aaron, Carlos, and Greydi and once again they continously offer the best car buying experience I have ever had. Always exceeding my expectations. Aaron, Carlos, and Greydi are truly men of their word plus more. They gave me such incredible service. I literally felt like family. Actually, they surpassed even family relations. Most importantly , I would highly recommend doing business with Heritage Toyota Owings Mills and these 3 gentlemen! Truly friendly faces and the definition of hope. Best and easiest to deal with. Literally, never stopped in pursuit of my happiness. Their service and attention to detail is unparalleled. Still blown away be their capabilities. Truly a blessing. Aaron, Carlos, and Greydi turned an impossible task into a possible one. A 2021 Toyota Camry. Miracle workers. Almost made me cry. Seriously, the ultimate value for the money and their customer service is superior to anyone else in the nation. Trust me. I've worked with a lot of dealerships in the past. Aaron, Carlos, and Greydi are truly a blessing. This holiday season just went from ok to very hard to top, ever!! My dream car!!! This is my second vehicle from Heritage Toyota Owings Mills and working with Aaron, Carlos, and Greydi. I will never forget them and will continue to go to them for all my vehicle needs. Words cannot express the joy that I feel dealing with these 3 gentlemen. Truly exceptional. Outstanding vehicles, Outstanding prices, and God sent individuals. Thank you Aaron, Carlos, and Greydi. I truly mean it.
"Great experience. Breath of fresh air. Felt like I was a..."
Great experience. Breath of fresh air. Felt like I was a part of the team and made an impact. Leadership team was phenomenal until the end. Overall great place.
"Well, I did not think I would be writing another review..."
Well, I did not think I would be writing another review this soon, but I have to.. A month ago I totaled my brand new 2020 Toyota Rav 4, Super Sad Face!! BUT, I was able to experience another WONDERFUL, SEAMLESS transition into another vehicle courtesy of Heritage Toyota Owings Mills. The staff there are simply AMAZING!! Aaron, the General Manager made sure that my car buying process was smooth. He is doing amazing work over there at Heritage. My salesperson Greydi, was absolutely phenomenal. He is very knowledgeable, patient, and overall just GREAT!! I concluded my car buying process with one of the most sweetest, understanding Finance Managers on this side of the Mississippi river (LoL) Stephanie! I am so happy with my new 2020 Toyota Camry! Thank you for all of the great customer service!!!
I live in Pittsburgh but it was worth driving to Heritage for the excellent customer service. I was able to get exactly the car I wanted and I coudn't be happier with the experience.
Other Employees Tagged:
"They are so patience and explained every questions that..."
- Mohom Nang
They are so patience and explained every questions that we want to know. We have a good time when we went to there and bought a car
"I'm beyond speechless at how God worked through the..."
- Elberto Scott
I'm beyond speechless at how God worked through the managerial, sales, and finance department at the Toyota Dealership located in Owings Mills, MD. Mr. Greydi Escolastico, Mr. Will Brown, and Mr. Carlos Guzman offered true 10 star customer service. They proved to be the most compassionate managerial, sales and finance personnel that I've ever had the pleasure of dealing with in my life. Due to their dedication to offer true customer service satisfaction, they went above and beyond to get me into a vehicle that I would've thought to be an impossible task. Those 3 men were a God sent blessing. I really mean it. God bless you gentlemen! Words are not enough to express my true gratitude for what ya'll accomplished. I have a new car dealership home.
"I don’t typically leave reviews, but I had such a great..."
I don’t typically leave reviews, but I had such a great experience using Heritage Toyota. Will was beyond helpful over the phone answering all of my questions (I had a lot) and had everything ready for me when I came in to purchase. When I came in Greydi was my salesman. He is so kind and made sure I was comfortable while waiting and that I had covered my bases with the car. I couldn’t decide between interior color and he was so friendly the whole time! I had the pleasure of working with Stephanie for financing and she made it so simple and was such a delight. I honestly couldn’t be happier with my experience. Buying a car can be stressful but they made it so pleasant and easy. I can’t recommend them enough!