Guder "GQ" Quezada | Page 8

I'm retired and on a very strict budget. I arrived at the dealership and was immediately greeted by a super friendly salesman (Chris). He went to great lengths to make me feel comfortable an I arrived at the dealership and was immediately greeted by a super friendly salesman (Chris). He went to great lengths to make me feel comfortable and to ease my stress over having to buy a newer car as my little truck is no longer reliable. After a test drive of a Forte I decided the final price would be out of my budget. Chris got a higher up ( I believe his name is Uber) to come and help. They both sat down with me and helped me look over options for a CPO car. We ended up finding a 2020 Soul with very low miles that I could afford a service plan and warranty on. I feel like no other dealership would have tried as hard to emphasize with my needs and budget limitations. GREAT JOB!!!! More

by RICHARDCONNELL172 Verified Customer Verified Customer

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The wait was as expected. It was 2 free recall repairs and took approximately 2 hours. Service staff were friendly. However, they broke my car key assembly even after I warn It was 2 free recall repairs and took approximately 2 hours. Service staff were friendly. However, they broke my car key assembly even after I warned them it was jiggly and that they should handle it with care. That is why I did not give 5 stars. It was reassembled but did not work well and fell apart after getting home. The floor mgr. "GQ" was exceptionally affable! Just got a good vibe. Nice fellow. The sales guy, "Steve", pushed a little more than was welcome and wanted to go head to head with my husband on numbers, rates, engine knowledge, a bit too much. He's called twice since and I've said we are just not ready to buy yet. We were looking at a Kia Soul 2024. I currently have a 2011 that I am very happy with. More

by PRAIRIEMINX Verified Customer Verified Customer

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Steve was very helpful, knowledgeable and not pushy! I hate salespeople who are pushy, it makes me want to leave right away. Keep up the good work, Steve! I hate salespeople who are pushy, it makes me want to leave right away. Keep up the good work, Steve! More

by keven White Verified Customer Verified Customer

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Kelvin helped me get my very first car under my name, he kept this long process as enjoyable and educational as possible. Very good experience, would recommend. kept this long process as enjoyable and educational as possible. Very good experience, would recommend. More

by emily sanders Verified Customer Verified Customer

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They listen very intently to any concerns I may have and always very professional thanks ❗️ always very professional thanks ❗️ More

by katmm1958 Verified Customer Verified Customer

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Cody is patient, and fun to work with. Most of all he is exceptionally knowledgeable about the products, particularly the EV 6. We have enjoyed working with him and appreciate his honest Most of all he is exceptionally knowledgeable about the products, particularly the EV 6. We have enjoyed working with him and appreciate his honesty and understanding of our preferences. His impressive customer service is a jewel for the dealership. More

by susankatz0 Verified Customer Verified Customer

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Excellent service I was walk-through each step of the process. All of my questions were answered. All of my concerns were addressed. I understood everything that was going on. process. All of my questions were answered. All of my concerns were addressed. I understood everything that was going on. More

by bills428451 Verified Customer Verified Customer

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Gary and the entire service department at Coastal Kia always takes of us and makes the servicing of our vehicles simple and easy. Their focus on customer service is the reason why I recommend them to eve always takes of us and makes the servicing of our vehicles simple and easy. Their focus on customer service is the reason why I recommend them to everyone. More

by LUKAS1 Verified Customer Verified Customer

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Really good customer service. We're extremely helpful and found a price within my price range. We're extremely helpful and found a price within my price range. More

by olsonmichael.mo Verified Customer Verified Customer

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We are grateful for the service that was provided on such short notice as we were from out of town. short notice as we were from out of town. More

by PAULDSCHRIK Verified Customer Verified Customer

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