Guillermo Delatorre

I recently had an exceptional experience at BMW of Crystal Lake, thanks to the help of Will Smith. From the moment I walked in, he was friendly and welcoming, taking the time to understand my needs an Crystal Lake, thanks to the help of Will Smith. From the moment I walked in, he was friendly and welcoming, taking the time to understand my needs and budget. Will was not pushy at all, and he patiently answered all my questions about the different BMW models. He highlighted the most relevant features to me, demonstrating his impressive knowledge of the brand. He explained the technical aspects in a way that was easy to understand. We found the perfect car for me, a 2024 BMW X1 M35I, and Will made the buying process smooth and stress-free. He walked me through every step and ensured I got a fair price. If you're looking for a top-notch car buying experience at BMW of Crystal Lake, I highly recommend asking for Will Smith. His expertise, combined with his friendly and professional demeanor, made it a truly positive experience. More

Helpful 0

Report | Print

Dealership personnel attentive, knowledgeable, helpful, friendly. Good buying experience and would recommend when buying or servicing a vehicle. friendly. Good buying experience and would recommend when buying or servicing a vehicle. More

Helpful 0

Report | Print

Every step in the process was seamless and handled well. No high pressure at any time. The car was detailed and perfect. Best experience buying a car ever. No high pressure at any time. The car was detailed and perfect. Best experience buying a car ever. More

Helpful 0

Report | Print