Michelle Canova
BMW Genius & Corporate Account Manager
BMW and Mazda of Crystal Lake
360 S Illinois Rte 31
Crystal Lake, IL 60014
As the BMW Corporate Account Manager, I work with C-Suite Executives, Clients and the Community to Provide Exceptional Sales and Customer Service to meet every need.
Read moreDealership Experience
5 yrs, 11 mos
Industry Experience
5 yrs, 11 mos
Specialties & Trainings
BMW Genius
107 Reviews
Write a Review107 Reviews of Michelle Canova
April 18, 2024
I have dealt with Michelle for my last 4 purchases. She is very knowledgeable and a pleasure to deal with, the entire staff is equally easy to deal with. She is very knowledgeable and a pleasure to deal with, the entire staff is equally easy to deal with. More
Other Employees Tagged: Heather Liautaud, Leah Ruscitti-Smalley, Mike Schwarz, Devon Stovall, Ed Rubio
April 17, 2024
I recently had an exceptional experience at BMW of Crystal Lake, thanks to the help of Will Smith. From the moment I walked in, he was friendly and welcoming, taking the time to understand my needs an Crystal Lake, thanks to the help of Will Smith. From the moment I walked in, he was friendly and welcoming, taking the time to understand my needs and budget. Will was not pushy at all, and he patiently answered all my questions about the different BMW models. He highlighted the most relevant features to me, demonstrating his impressive knowledge of the brand. He explained the technical aspects in a way that was easy to understand. We found the perfect car for me, a 2024 BMW X1 M35I, and Will made the buying process smooth and stress-free. He walked me through every step and ensured I got a fair price. If you're looking for a top-notch car buying experience at BMW of Crystal Lake, I highly recommend asking for Will Smith. His expertise, combined with his friendly and professional demeanor, made it a truly positive experience. More
Other Employees Tagged: Heather Liautaud, Devon Stovall, Ed Rubio, Guillermo Delatorre, Will Smith
April 10, 2024
Like having a picnic with my family. Will met me and listened to my needs and driving habits and concerns. He knew what I wanted and stayed in touch until he found my car. He called, I s Will met me and listened to my needs and driving habits and concerns. He knew what I wanted and stayed in touch until he found my car. He called, I stopped in, car was exactly what I wanted and needed. I bought the car. Dan helped facilitate the entire process. Getting to know many of the associates like Michelle and James especially in understanding vehicle features made it a kinda family friendship adventure. Will was the keystone for my successful car experience. I thank him and the entire Anderson Mazda team. One stop shopping indeed. I look forward to their customer service on my Mazda CX30. More
Other Employees Tagged: Dan Brzozowski, James Orton, Mike Schwarz, Will Smith
April 02, 2024
In general I do not care for the experience of purchasing a car. But in this case Mazda of Crystal lake was a VERY GOOD experience! Michelle was outstanding. She introduced me to many other team members wh a car. But in this case Mazda of Crystal lake was a VERY GOOD experience! Michelle was outstanding. She introduced me to many other team members who were also very accommodating. I will be purchasing a car for my wife in the next 6 months. It will be a Mazda, and I will purchase it from Michelle at Mazda of Crystal Lake. More
Other Employees Tagged: Mike Schwarz
March 10, 2024
Dealership personnel attentive, knowledgeable, helpful, friendly. Good buying experience and would recommend when buying or servicing a vehicle. friendly. Good buying experience and would recommend when buying or servicing a vehicle. More
Other Employees Tagged: Mike Schwarz, Guillermo Delatorre
March 09, 2024
Every step in the process was seamless and handled well. No high pressure at any time. The car was detailed and perfect. Best experience buying a car ever. No high pressure at any time. The car was detailed and perfect. Best experience buying a car ever. More
Other Employees Tagged: Heather Liautaud, Mike Schwarz, Devon Stovall, Guillermo Delatorre
February 11, 2024
It was a pleasure doing business with Michelle & Heather at BMW of Crystal Lake. I typically don’t enjoy the process of purchasing a new vehicle but I can honestly say this time it was fun and easy. I will at BMW of Crystal Lake. I typically don’t enjoy the process of purchasing a new vehicle but I can honestly say this time it was fun and easy. I will definitely do business with BMW of Crystal Lake again. More
Other Employees Tagged: Heather Liautaud, Mike Schwarz
February 07, 2024
I’ve leased my last few vehicles from BMW of Crystal Lake. Always so accommodating and helpful. I have worked with other dealerships in the past but they are the best. Lake. Always so accommodating and helpful. I have worked with other dealerships in the past but they are the best. More
Other Employees Tagged: Ed Rubio
November 30, 2023
Walked into dealership with a great mindset of test driving a Certified BMW was greeted warmly by Michelle. After test drive we determined that we wanted a bit more but wasn't sure, then got introduced driving a Certified BMW was greeted warmly by Michelle. After test drive we determined that we wanted a bit more but wasn't sure, then got introduced to Heather and they pulled up a new 24 X3! My heart and eyes said OMG, really........ Needless to say after 1-1/2 hours a decision on everything was determined. This is our car! Thank you for your knowledge, experience and professionalism. First time BMW owners left happy! More
Other Employees Tagged: Leah Ruscitti-Smalley, Mike Schwarz