Michelle Canova

Truly a great dealership to work with. I have purchased several vehicles from them! The whole team went out of their way to make this deal happen again

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Our experience with Anderson BMW goes back many years. Their service has always been prompt and complete. Our latest experience was purchasing a new X3 BMW. With the help of salesperson Michelle Canova, the experience was superior. She was knowledgeable and courteous and made the entire transaction effortless for us. I heartily recommend her to anyone who is looking to buy a new BMW.

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Once again, a great experience with BMW of Crystal Lake. Michelle and Heather are fantastic to work with and helped make things as easy as possible through the entire process. Delivery was great and Bill did a terrific job making taking us through all of the features on our new BMW X3 M40i.

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We didn't even know we wanted a BMW until we met with Michelle. We love our X3! The leasing process was easy and the service had been impeccable so far. Highly recommend.

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What else can I say? Amazing, fantastic and wonderful experience! Michelle is one of the best I’ve worked with. Her attention to detail, follow up and overall customer service are extraordinary. The dealership experience is second to none and just another reason I am a repeat customer. So much so that a friend of mine chose to buy a new BMW from Michelle before mine came in! Dan and Heather round out this amazing team and I will continue to do business with Crystal Lake BMW as long as they are a part of the team. Thank you and kudos to my BMW Crystal Lake family.

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Michelle was wonderful to work with. She took her time to find me the right car for me and gave me top notch customer service.

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Wonderful experience! I can't say enough about Michelle and Dan they were so helpful and really listened to my needs and wants. I will definitely recommend to others and definitely be returning in the future. Car buying really can be easy if you have the right people.

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Please go see Michelle Canova! She is the best! She is so accommodating, knowledgeable, and honest with you! She will take great care of you! She is so hard working and deserves your business! I am so happy I worked with her! And I love the car I picked!

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Michelle was the best ! Worked with us through several last minute choices and changes to our original ideas to help get us a car that we would be very happy with. Realizing also that the normal business routines were more difficult with all the pandemic protocols ! Thank you

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Michelle Canova was amazing to work with. We have twin fifteen year old boys who were excited to purchase their first car. We told Michelle what we were looking for. She found a car that checked all boxes!!! (Price/safety/color/stereo/leather/size). We truly thought we would have to give up on some of the features. She nailed it selling us a Mazda 2016 CX5. Her sales style is so genuine. She made the day really special for the kids, treating them like adult car buyers. Can’t wait to work with her again when we’re ready for our next car purchase. LOVED HER!!!!!

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