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Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez

Assistant Service Manager

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
75 Reviews

Dealership Experience

30 yrs, 4 mos

Industry Experience

30 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.9

75 Reviews

Write a Review

75 Reviews of Guillermo Hernandez

September 18, 2025

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Employee Rating

There are no clear signs of where the new service location is located. Only that across the street where it had been was a large sign stating it’s across the street. I also feel that the prices for l More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez

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September 17, 2025

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Employee Rating

Great service my advisor is very good probably the best service I have ever seen in my life More

by sanchezdanny1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez

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Sep 17, 2025

Precision Honda responded

sanchezdanny1995, thank you for taking the time and leaving us a review ! We’re thrilled to hear that your advisor provided such exceptional service — it truly means a lot to us. We strive to deliver the best experience possible, and it’s wonderful to know we made such a strong impression. We'll be sure to share your kind words with the team.-Dennis Alejo GSM

September 17, 2025

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Awesome, been going there since 2004. Guillermo is the man. Great customer service, goes over the needs of my cars. More

by greg_bhpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2025

Precision Honda responded

greg_bhpc, Thank you for taking the time and leaving us a review ! Thank you so much for your continued loyalty since 2004 — that truly means a lot to us! We’re thrilled to hear that Guillermo has taken great care of you and your vehicles over the years. He’s a valued part of our team, and we’ll be sure to pass along your kind words.-Dennis Alejo GSM

September 16, 2025

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Employee Rating

Excellent customer service, helpful with all questions asked. Will definitely recommend Honda Precision and return for another purchase. More

by lvega15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike, Hugo

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Sep 16, 2025

Precision Honda responded

lvega15, Thank you for taking the time and leaving us a review ! We're thrilled to hear that the team, took such great care of you.-Dennis Alejo GSM

September 15, 2025

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Employee Rating

They care about you need. They are very helpful and helping you with your situation. More

by mariselavela15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2025

Precision Honda responded

mariselavela15, Thank you for taking the time and leaving us a review ! We’re glad to hear that our team was helpful and attentive to your needs. Providing personalized support is very important to us, and we’re happy we could assist you with your situation.-Dennis Alejo GSM

September 13, 2025

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Employee Rating

Guillermo was so kind and patient with helping me with my oil change on my 2025 hrv. He gave me an introduction to the new facility and explained any extra maintenance that my car needed. More

by JOVANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2025

Precision Honda responded

JOVANNA, thank you for taking the time and leaving us a review ! We're thrilled to hear that Guillermo provided such helpful and patient service during your oil change on your 2025 HR-V. We’re proud to have him on our team, and it’s great to know he took the time to walk you through the new facility and explain your vehicle’s maintenance needs clearly. Your satisfaction means a lot to us, and we look forward to seeing you again for future service visits! -Dennis Alejo GSM

September 12, 2025

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Employee Rating

Oh it was great the agent was wonderful and they were so fast really they were More

by Marieburns833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez, Carlos Gonzalez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor

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Sep 12, 2025

Precision Honda responded

Marieburns833, thank you for taking the time and leaving us a review ! We're thrilled to hear that you had a great experience and that our agent took such good care of you. Fast, friendly service is what we strive for, and we're glad we delivered. We truly appreciate your visit and hope to see you again soon!-Dennis Alejo GSM

September 10, 2025

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Employee Rating

He was great customer service thanks again for all the help with lock set when can i pick up More

by Gmandy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moran

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Sep 10, 2025

Precision Honda responded

Gmandy1, thank you for taking the time and leaving us a review ! We're thrilled to hear that you received great customer service and that we were able to help with your lock set. -Dennis Alejo GSM

September 10, 2025

Dealership Rating
Employee Rating

Overall all great experience. . Guillermo is always my go to guy. He's excellent and always on top of everything.. More

by qbnquty
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

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Sep 10, 2025

Precision Honda responded

qbnquty, Thank you for taking the time and leaving us a review !We're so glad to hear you had a great experience, and we truly appreciate your kind words about Guillermo. He’s a valued part of our team, and it’s great to know he’s consistently delivering the excellent service you count on.-Dennis Alejo GSM

September 10, 2025

Dealership Rating
Employee Rating

Very friendly and knowledgeable I received my in a timely manner if was wash and clean More

by Bspriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez

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Sep 10, 2025

Precision Honda responded

Bspriggs, thank you for taking the time and leaving us a review ! We're glad to hear that our team was friendly and knowledgeable, and that your vehicle was returned to you on time, washed, and clean. That’s exactly the level of service we strive to provide every day.-Dennis Alejo GSM

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