Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 17

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
336 Reviews

Dealership Experience

32 yrs, 4 mos

Industry Experience

32 yrs, 4 mos

Specialties & Trainings

parts and service

4.9

336 Reviews

Write a Review

336 Reviews of Guillermo Hernandez

December 19, 2025

Dealership Rating
Employee Rating

upgraded everything inside the waiting room very nice welcoming a little more remodel everything was a 10/10 experience More

by Drosales04
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Dec 20, 2025

Precision Honda responded

Drosales04, Thank you for choosing Precision Honda and sharing your experience !We’re thrilled to hear that you enjoyed the upgraded waiting room and found the space welcoming. Our team worked hard on the remodel, so it means a lot to know it resulted in a 10/10 experience for you. Happy Holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 19, 2025

Dealership Rating
Employee Rating

Guillermo great service explained everything about what was going on with my car. Also he was able to provide a loaner car which helped me with keeping family functions. The facility beautiful. Loved the c More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Precision Honda responded

Liz, Thank you for choosing Precision Honda and sharing your experience !We’re so glad to hear that Guillermo provided great service and took the time to clearly explain everything about your vehicle. We’re also happy we could provide a loaner to help keep your family plans on track. We appreciate your kind words about our facility and we’re glad you enjoyed the coffee machine too! Happy Holidays from your friends at Precision Honda !-Dennis Alejo GSM

December 17, 2025

Dealership Rating
Employee Rating

I love the service building upgrade. Very professional staff. I would recommend precision Honda to my family and friends. More

by Danielacosta04
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Dec 17, 2025

Precision Honda responded

Danielacosta04, Thank you for choosing Precision Honda and sharing your experience ! We’re so glad to hear you loved the service building upgrade and had a great experience with our professional team. Your recommendation to family and friends truly means a lot to us. Happy Holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 16, 2025

Dealership Rating
Employee Rating

Great service. Always reliable and trustworthy. I've been coming here for a while and they've stayed consistent for sure. More

by Copywgc
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Dec 16, 2025

Precision Honda responded

Copywgc, Thank you for coming in to Precision Honda and sharing your experience !We truly appreciate you being a long-time customer and are happy to hear that our team has consistently provided reliable and trustworthy service. Your support means a lot to us, and we look forward to continuing to take great care of you for many visits to come. Happy Holidays from your friends at Precision Honda !-Dennis Alejo GSM

December 15, 2025

Dealership Rating
Employee Rating

Is always a pleasure to go and see Guillermo to help me with my car maintenance is great service advisor plus an excellent human person always help me and does the best may God bless him always and the dea More

by salvador5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Precision Honda responded

salvador5, Thank you for taking the time and sharing your experience ! It is always a pleasure to hear such wonderful feedback about Guillermo. He truly is an outstanding service advisor and an even better person, and we’re grateful to have him on our team. We appreciate your trust in us for your vehicle’s maintenance and your continued support of our dealership.-Dennis Alejo GSM

December 15, 2025

Dealership Rating
Employee Rating

Accepted me without an appointment. Took care of the car’s recall and battery issue. More

by mavelcarias12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Cuevas

December 14, 2025

Dealership Rating
Employee Rating

It’s state of the art but miss the popcorn. Just kidding :). Love it though. More

by Rig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Cuevas

Dec 15, 2025

Precision Honda responded

Rig, Thank you for taking the time and sharing your experience ! We’re glad you’re enjoying our state-of-the-art location and appreciate your continued support. We look forward to welcoming you back.-Dennis Alejo GSM

December 13, 2025

Dealership Rating
Employee Rating

Últimamente nunca me dan el reporte de reparación lo llevo por una cosa y dicen q le encuentran otra, la verdad no se q le hacen a mi carro cuando se esta ahí en el dealer casi todo el dia More

by Saryv8386
Recommend Dealer
No

Other Employees Tagged: Guillermo Hernandez

December 11, 2025

Dealership Rating
Employee Rating

GUILLERMO HERNANDEZ- SERVICE MANAGER AND HIS TEAM OF OUTSTANDING TECHNICIANS PROVIDE ME WITH OUTSTANDING CUSTOMER SERVICE AND VERY TIMELY AND COMPLETE CARE OF MY HONDA ACCORD. GUILLERMO PROVIDES HIS More

by TahoeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ARNEL...MASTER HONDA MECHANIC

Dec 13, 2025

Precision Honda responded

TahoeB, thank you for taking the time and sharing your experience !We are truly honored by your kind words and by your loyalty to Precision and LA Honda World over the past 19 years. Guillermo Hernandez and his team consistently set the standard for excellence, and it means a great deal to hear how his technical knowledge, communication, and professionalism have made such a positive impact on your service experience. We are very fortunate to have Guillermo and our outstanding technicians as part of the Precision team. Your trust and confidence, especially given your many years of experience with vehicle service, are sincerely appreciated. We look forward to continuing to provide you with the highest level of care for many years to come.-Dennis Alejo GSM

Dec 13, 2025

TahoeB responded

Thank You Mr. Alejo for your very kind and thoughtful response! Happy Holidays! All the Best Wishes! Tahoe Brian

December 11, 2025

Dealership Rating
Employee Rating

Amazing customer service friendly and very welcoming I will definitely recommend to others to visit More

by daviid_garciia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Precision Honda responded

daviid_garciia, thank you for taking the time and sharing your experience !We’re delighted to hear that you experienced amazing customer service and felt welcomed during your visit. Your recommendation means a great deal to us, and we truly appreciate you sharing it with others.-Dennis Alejo GSM

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