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Guillermo Hernandez
433 Reviews
Dealership Experience
32 yrs, 8 mos
Industry Experience
32 yrs, 8 mos
Specialties & Trainings
parts and service
433 Reviews
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433 Reviews of Guillermo Hernandez
Verified Customer
October 06, 2025
Guillermo is a great Service Writer. I feel that he honest and he delivers on what he promised. It takes time to explain things to me, and I feel confident that I’m not being swindle. I I feel that he honest and he delivers on what he promised. It takes time to explain things to me, and I feel confident that I’m not being swindle. I feel that he does what he can to keep the customer happy. I just don’t like the car wash service you guys offer. Sometimes I feel that there’s a rush job at the end and there’s always watermark on the windows and even on the body panels. I think there’s room for improvement. But the Service Writer Guillermo I feel that he goes out of his way to make sure that the client is happy. More
by Juanabeme007
October 04, 2025
Wonderful place to do service and business with. I’m always satisfied every time I take my car in. I’m always satisfied every time I take my car in. More
by jcamberos84
Other Employees Tagged: Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor , Carlos Gonzalez, Gihan Gutierrez
October 02, 2025
Excellent and efficient service all the time by Guillermo Hernandez for over the past 10 years Hernandez for over the past 10 years More
by CCOMLEY
Other Employees Tagged: Steven Cuevas
September 30, 2025
My car was left at in the morning at 6:30 am. I was told it would take around 2 hours. I called at 11am and was told the tech advisor was busy. Then left messages. Called 3 other times and the ma I was told it would take around 2 hours. I called at 11am and was told the tech advisor was busy. Then left messages. Called 3 other times and the manager was too busy. Eventually I went to pick up my car without receiving a call at 3:30 pm. Was told by the manager that I should’ve gotten a call. And I finally walked out with my car at around 3:50p. I was disappointed with the time management but the manager made up for it by comping the bill. I appreciate that. Thank you Guillermo More
by Jaqui
September 29, 2025
Fancy! New facilities are clean and well deserved for a hardworking crew. Guillermo was awesome as usual! But whoever washed my car did a poor job. There wa New facilities are clean and well deserved for a hardworking crew. Guillermo was awesome as usual! But whoever washed my car did a poor job. There was a puddle of water on the floorboard in the front passenger side and water splashed along the door panel. Windows were still dirty More
by none25
September 29, 2025
Truly EXCELLENT customer service every time. Guillermo is always so helpful and always attentive. He patiently listens to my concerns and consistently goes out of his way to make sure I am compl Guillermo is always so helpful and always attentive. He patiently listens to my concerns and consistently goes out of his way to make sure I am completely satisfied with the service. Guillermo is always transparent about pricing before any work is done, which I really appreciate. Guillermo is such an asset to Precision Honda. Guillermo comes highly recommended and highly requested at the service center. His dedication and professionalism don't go unnoticed! Before I forget the service was speedy. I dropped off my car at 12pm and it was ready with in 2 hours!! This man deserve Service Advisor of the year!! More
by biancavasquez.91
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