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Gus Rozos
Gus Rozos at Patrick Hyundai

Gus Rozos | Page 5

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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4.8
119 Reviews

Specialties & Trainings

Hyundai Certified Service

4.8

119 Reviews

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119 Reviews of Gus Rozos

May 08, 2026

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Employee Rating

The technician was very informative and thorough when explaining the repairs recommended on my vehicle. More

by FRANKGIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! We're glad to hear that your visit went well, and that the staff was informative and thorough in their explanation! Our goal is to provide transparent communication during your service visit-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 08, 2026

Dealership Rating
Employee Rating

Very efficient and nice They were nice to me Bruh They didn't break my car More

by REBECCABLAKELY22
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that the team was able to assist! Our goal is to ensure that you vehicle is properly cared for, and we're glad we were able to assist! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 04, 2026

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Employee Rating

Outcome was great! Little miscommunication early on, but all worked out well in the end. More

by James.P.Gordon
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that the outcome was great during your visit! Our goal is to ensure customer satisfaction, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 04, 2026

Dealership Rating
Employee Rating

Good communication and great workmanship Glad they were able to fix my problem Thank you all More

by DNWILSON
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

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May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that the service team was able to make your visit a great one! Our goal is to ensure transparency and communication during your visit, and we're glad we hit the mark with yours! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

May 02, 2026

Dealership Rating
Employee Rating

I am always so happy with the service and the mechanics. The lounge has great coffee and comfortable chairs More

by ANNAPESCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Mike Vanhoosier, Tyler Schulz , Erik Favela

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May 08, 2026

Patrick Hyundai responded

Thank you for your 5-star review! we are glad to hear that your visit went well, and that you're always happy with the service and the mechanics! Our goal is to ensure a stress free visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick dealer Group Customer Relations Team

April 30, 2026

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Employee Rating

You predicted it would take two hours to fix and then you were done within the two hour. Period. More

by RAY.FARRELL2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Tyler Schulz , Erik Favela

Print
May 01, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad that you have a great visit, and that your vehicle was done in the time frame that we predicted! Our goal is transparent communication and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 29, 2026

Dealership Rating
Employee Rating

Great experience from dealership from leasing the car to maintenance. Professional and courteous when in for service. More

by KATHY.WARMAN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Mike Vanhoosier, Tyler Schulz , Erik Favela

Print
May 01, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad that you have a great visit all around! Thank you for continuing to choose Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 28, 2026

Dealership Rating
Employee Rating

I don’t like being told I need a new AC compressor when I told you all that’s wrong is you never tightened up the belt and it was making? Noise it was not the compressor. It was the belt, not tightened very More

by STEVENMAGUIRE592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
May 01, 2026

Patrick Hyundai responded

Thank you for your review. We understand your frustration and your concerns are valid-especially when it comes to the work being done on your vehicle. Our goal is to provide transparency with our service visits, and we apologize if we missed the mark during yours. Please feel free to reach out via call or text if you ever have any concerns.- Patrick Dealer Group Customer Relations Team

April 26, 2026

Dealership Rating
Employee Rating

The service advisor thoroughly described the 15K service recommended and took care of the vehicle problems that I was experiencing. More

by Beckerlin1993
Recommend Dealer
Yes

Other Employees Tagged: Gus Rozos

Print
May 01, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad that you have a great visit, and that Gus was able to thoroughly describe the 15K service recommendations as well as taking care of the issues with your vehicle! Our goal is transparency, and efficiency with our service visits-we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

April 25, 2026

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Employee Rating

Good fast service . Clean lobby and bathrooms. It’s nice to have snacks while we wait More

by DJBIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 01, 2026

Patrick Hyundai responded

Thank you for your review! We are so glad to hear that you had a great visit with us! Our goal is to ensure customer satisfaction, and we're so glad you liked the service, and the facility! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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