Gustavo Rodriguez
Gustavo Rodriguez at Vera Cadillac

Gustavo Rodriguez | Page 6

Service Director

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
159 Reviews
4.9

159 Reviews

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159 Reviews of Gustavo Rodriguez

November 19, 2023

Dealership Rating
Employee Rating

David Headly is a great representative of what the service department should be! Should Be.... More

by manthonyadlam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlo Rasmijn

Nov 20, 2023

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

October 08, 2023

Dealership Rating
Employee Rating

Giovani Suarez in the service department was very professional, kept me informed on what was going on with my vehicle. Gustavo Rodriquez took steps to assist us with our issue as always. Great team w More

by LILLIANFRONTELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Giovani Suarez

Oct 08, 2023

Vera Cadillac responded

Thank you so much for your kind words, Lillian, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

October 06, 2023

Dealership Rating
Employee Rating

They are not recommended at all. In October 2021, I purchased a new car here, which has presented different manufacturing issues, so I’m going for the Lemon Law. Since GM informe More

by magdiel_madrigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 06, 2023

Vera Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership.

October 06, 2023

Dealership Rating
Employee Rating

Excellent place, very friendly staff, the only reason I gave it a 4stars is because my car was at the body shop for several weeks to repair the back door , the body work and the paint was very good the col More

by drderarmas6301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

September 11, 2023

Dealership Rating
Employee Rating

I always get treated like family at Vera Cadillac. I would never go anyplace else. More

by jacquelinepipolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Pena , Hodari Bazemore, Chris Cobos-Vera, Conrad in service

Sep 12, 2023

Vera Cadillac responded

Jacqueline, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Experience The Vera Difference Jorge Morales General Sales Manager

September 04, 2023

Dealership Rating
Employee Rating

No other Cadillac dealership in s fl to visit. My 3rd car with vera - sales, service, dealership aesthetic are all impeccable. A real class act. Thank you AGAIN Vera!!! More

by halleywasserman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Daniel Hernandez , Yvette Breen, Chris Cobos-Vera, Carlos in finance

Sep 05, 2023

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

August 24, 2023

Dealership Rating
Employee Rating

A place where people truly are treated like family. They are truly concerned with what is best for the customer. More

by tigerclaims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz, Jose Denis , Riley Alter

Aug 25, 2023

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2023

Dealership Rating
Employee Rating

I received excellent service, and I will recommend any individual for car services with Vera Cadillac. More

by BROWNSUGAR510905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caballero

Aug 21, 2023

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 16, 2023

Dealership Rating
Employee Rating

Exceptional customer service, by salesperson was attentive to my needs and he made the leasing process extremely easy. More

by Rosie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 17, 2023

Vera Cadillac responded

Rosie, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

August 12, 2023

Dealership Rating
Employee Rating

Gustavo and Leo- superior management. David’s ability to listen and find the solution is commendable. More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leo Pena

Aug 14, 2023

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gustavo and Leo met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Aug 16, 2023

Vera Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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