Guy Mello | Page 3

Usual car dealership tactics: drag out the back and forth with the sales manager then rush through things with the financing office when you just want to get out of there. What really irked me is that in th with the sales manager then rush through things with the financing office when you just want to get out of there. What really irked me is that in the contract, the default is having the add ins included and the financing guy insinuated that it’s standard. Opt out instead of opt in: They read their behavioral economics! Poor ratings are for use of these sales tactics and for the financing guy. Austin is a nice guy though. More

by dave.m.moskowitz Verified Customer Verified Customer

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Working with Austin was a breeze and he understood what I was looking for in a new truck off the bat. The F-150 Lightning Flash is the perfect fit for my growing family. Austin, Guy, and JJ were able to keep was looking for in a new truck off the bat. The F-150 Lightning Flash is the perfect fit for my growing family. Austin, Guy, and JJ were able to keep the transaction moving right along and were were out the door in a few hours. They even gave me a good deal on my 2016 Chevy Colorado. Highly recommend working with them at Windward Ford. Mahalo gentlemen. More

by pmcfadden Verified Customer Verified Customer

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Will and Alaina (sp? ) were able to get me in right away to change out my MachE battery ) were able to get me in right away to change out my MachE battery More

by briankbell41 Verified Customer Verified Customer

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This dealership is Awesome in every aspect. Presentation of the car down to our request to get low mileage, low payments and dependability for the family. Our representative, Mr. Austin Butler Presentation of the car down to our request to get low mileage, low payments and dependability for the family. Our representative, Mr. Austin Butler was very compassionate in our needs and advised us through the whole process to our satisfaction. Windward Ford is a top rated car dealership with outstanding staff who care about service for the clients needs and will find a car for you! More

by hilokona Verified Customer Verified Customer

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Over all it was a good buying experience. The staff are respectful and courteous. To top it off, I love my new Bronco! The staff are respectful and courteous. To top it off, I love my new Bronco! More

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Service people were kind and helpful and explained what needed to be done to my truck needed to be done to my truck More

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Amazing service from arrival till now! Melvin still checks in with us weeks later to make sure we’re good! Windward does is the bomb!! Melvin still checks in with us weeks later to make sure we’re good! Windward does is the bomb!! More

by rico jimenez Verified Customer Verified Customer

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Very Knowledgeable, they answered all my questions and explained it in a way I'd understand. Very kind, I felt welcome as if I was family. explained it in a way I'd understand. Very kind, I felt welcome as if I was family. More

by SHANDLER1337 Verified Customer Verified Customer

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This is my first truck purchase. With the evolving difficulties of getting a Truck that could fit in my small Garage the only option I had was to obtain a Ford Maverick. All other With the evolving difficulties of getting a Truck that could fit in my small Garage the only option I had was to obtain a Ford Maverick. All other Trucks were, Too Wide, Too Long or Too Bulky. The other Models I have researched were from Nissan, Jeep, Honda, Dodge & Chevrolet. I wanted a truck that I can reach over into the bed without much difficulty. I wanted a truck that is easy to manage and maneuver, also the vehicle has to be fuel efficient, purchasing the Maverick is the best option. I was surprised that Mr. Pedro had reached out to me earlier in the year while doing my research on all the truck models on the island. He was the only one that called me, with an offer, unfortunately I wasn't ready. Fast forward to October 2024 when I was agreeing to my better half on getting a truck soon. I reached out to Mr. Pedro & he forwarded my query to Joshua, meeting him for the first time, the experience was comforting and supportive, I had my options set in my mind, Spray in bed liner, tow package, rear window, also in BLUE, knowingly with rising gas prices this had to be a HYBRID, those electric plug-in vehicles isn't a reliable option. What he had available was rewarding. He helped me to feel satisfied in my purchase. I'm not a person that wants to haggle about price, all because everyone has bills to pay, mouths to feed & nothing in this world is free. Windward Ford helped me to feel comfortable in this Chaotic World More

by johnnuel Verified Customer Verified Customer

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Everyone there was very professional and made the transaction easy and pleasant, will surely go back there for my next new truck purchase. Mahalo! transaction easy and pleasant, will surely go back there for my next new truck purchase. Mahalo! More

by MARKPARASAIL Verified Customer Verified Customer

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