Hai Lam
Hai Lam at Herb Chambers Toyota of Auburn
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Hai Lam | Page 3

Sales and Leasing Consultant

Herb Chambers Toyota of Auburn

809 Washington St, Rte. 20
Auburn, MA 01501

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4.5
44 Reviews
4.5

44 Reviews

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44 Reviews of Hai Lam

July 18, 2022

Dealership Rating
Employee Rating

I recently bought another car from hai. It was very fast to get everything done and I was able to drive the car off the lot the next day. More

by TT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2022

Herb Chambers Toyota of Auburn responded

Thank you for trusting Herb Chambers Toyota of Auburn with your business! We're happy to hear your experience was a smooth one and we hope you enjoy your new vehicle!

May 25, 2022

Dealership Rating
Employee Rating

I was happy with the salesperson. However, the sales manager was horrific to deal with. I put a downpayment on a car and waited a month for it to arrive. When it did, I was told that More

by rola7999
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tim Acosta

May 31, 2022

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your review. I’m sorry to learn about your negative experience and would like the opportunity to discuss this situation with you in detail. This is not what we would expect for any of our guests. Please contact me at your earliest convenience. Thanks, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

May 02, 2022

Dealership Rating
Employee Rating

Great service! Tim Nguyen and Hai Lam helped me to acquire a new, affordable, and reliable car, giving me a great value for my trade in. They were both extremely he More

by Bjnguyen95
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Timothy Nguyen

May 04, 2022

Herb Chambers Toyota of Auburn responded

We're so glad! Tim and Hai are valued members of our team and we're thrilled they provided five-star care to you! Thank you for coming to Herb Chambers Toyota of Auburn!

March 16, 2022

Dealership Rating
Employee Rating

I worked with Hia to purchase my new truck walk told him what I wanted 2 hours later I left with my new vehicle no money down just my trade very easy no hassles thanks Hia More

by carlos052470
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

Herb Chambers Toyota of Auburn responded

We appreciate your kind words and five-star rating, Carlos! Thank you for choosing Hia and Herb Chambers Toyota of Auburn!

February 28, 2022

Dealership Rating
Employee Rating

Great people. Very diligent. They bend over backwards to provide a great customer experience. The best. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marque Hoenig, Monish Naicker, Derek Beauieu , Bryan Arroyo, Christian Bilzerian, Cameron Irvine

Mar 02, 2022

Herb Chambers Toyota of Auburn responded

Thank you for your review, Mike! We look forward to seeing you next time at Herb Chambers Toyota of Auburn!

February 18, 2022

Dealership Rating
Employee Rating

Great customer service from Hai. I appreciate all the help he provided me. Thank you! More

by duytran
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monish Naicker

Feb 22, 2022

Herb Chambers Toyota of Auburn responded

Thank you for visiting Hai at Herb Chambers Toyota of Auburn! We look forward to seeing you next time!

December 23, 2021

Dealership Rating
Employee Rating

Hai Lam made my experience well worth it to come back again. Love the service. More

by Abui612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 27, 2021

Herb Chambers Toyota of Auburn responded

We're proud to hear we made this a five-star experience! Thank you for coming to Herb Chambers Toyota of Auburn!

December 21, 2021

Dealership Rating
Employee Rating

Long story short, Came in unsure on what i wanted and came out with the right vehicle that suited me! Hai Lam approached me and helped me choose from the many options of vehicles and was very helpful thr More

by StephBraeezy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2021

Herb Chambers Toyota of Auburn responded

Hi Steph, thank you for taking the time to share your experience working with Hai at Herb Chambers Toyota of Auburn! See you next time at Herb Chambers Toyota of Auburn!

December 21, 2021

Dealership Rating
Employee Rating

Sales rep, Hai Lam has helped my family and I with all of our car needs, whether it’s with a purchase or maintenance, throughout the years. He speaks English, Vietnamese, and Cambodian which has made it much More

by Tina T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2021

Herb Chambers Toyota of Auburn responded

Thank you for the kind review, Tina! Hai always takes such wonderful care of his customers and we're thrilled to hear that he continues to earn your & your family's loyal business. We're honored to have you as a Herb Chambers Toyota of Auburn customer and look forward to seeing you at your next visit!

October 30, 2021

Dealership Rating
Employee Rating

Really pleased with the experience with the results and I will be back next time I need service More

by Jameshealey5165@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Herb Chambers Toyota of Auburn responded

It's so great to hear that the Herb Chambers Toyota of Auburn team earned your business! Thank you for coming to work with us and for rating us five stars! We'll see you next time!

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