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Hai Lam

Overview Reviews (63)

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Hai Lam

Hai Lam | Page 4

Sales & Leasing Consultant

Herb Chambers Toyota of Auburn

809 Washington St, Rte. 20
Auburn, MA 01501

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4.8

63 Reviews

Overview Reviews (63)

4.8

63 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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63 Reviews of Hai Lam

May 16, 2023

Dealership Rating

Employee Rating

Bryan and Hai were so helpful. They went above and beyond to get us what we wanted. Very Courteous and friendly. Both of them made the process very easy. Highly recommend them! They went above and beyond to get us what we wanted. Very Courteous and friendly. Both of them made the process very easy. Highly recommend them! More

by Layla Pereira

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryan Arroyo

May 18, 2023 -

Herb Chambers Toyota of Auburn responded

Bryan and Hai are so glad you had a five-star experience here, Layla! We love hearing that you had a positive experience working with them on your purchase, and hope that you're loving your new ride! Thank you for choosing Herb Chambers Toyota of Auburn!

April 19, 2023

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Employee Rating

Really disappointed I went for an oil change at 10am and I had to leave at 12:30 pm. If I wasn't complaints I wouldn't be leaving by 12:30 maybe be still there by now. I had to leave at 12:30 pm. If I wasn't complaints I wouldn't be leaving by 12:30 maybe be still there by now. More

by Lola

Sales Price Transparency

Purchase Time

Recommend Dealer

April 08, 2023

Dealership Rating

Employee Rating

Good Sale and Good Service I Buy to much car in this Dealer, they have good deal! Dealer, they have good deal! More

by Quang

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dat (Brian) Le, Juljan Imeraj , Dylan Hoang, Shawn Merrick, Vinh Pham

Apr 13, 2023 -

Herb Chambers Toyota of Auburn responded

We appreciate the rave review, Quang! We look forward to seeing you again! Thank you! - Herb Chambers Toyota of Auburn

February 16, 2023

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Employee Rating

Clean neat everyone greets you with a smile was here five years ago and bought my 2017 Tacoma back again five years later and bought 2023 ! Was treated honestly fair and happy to have a new 2023 Tacoma!!!!! years ago and bought my 2017 Tacoma back again five years later and bought 2023 ! Was treated honestly fair and happy to have a new 2023 Tacoma!!!!! More

by pwtmet14

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Dhimitri Lako , Shawn Merrick, Monish Naicker

Feb 17, 2023 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting the Herb Chambers Toyota of Auburn team with your loyal business! We hope you enjoy your brand new Tacoma and look forward to working with you again next time!

November 12, 2022

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Employee Rating

Sales Representative Hai was very good. Competent and informative individual. Thank you for taking care of us. Beauty. Competent and informative individual. Thank you for taking care of us. Beauty. More

by salihu.iman

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dhimitri Lako , Stephane Jovin, Vu Nguyen, Tomi Tsitsos

Nov 14, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the fantastic feedback! We're thrilled to hear you enjoyed working with Hai and we hope to see you again next time here at Herb Chambers Toyota of Auburn!

October 28, 2022

Dealership Rating

Employee Rating

Awesome people showed us what we wanted and we walked out with a new vehicle with a new vehicle More

by desia352

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Monish Naicker, Vinh Pham

Oct 31, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting Herb Chambers Toyota of Auburn! We're happy to hear our team provided you with an excellent experience and we hope to see you again in the future. Take care!

Oct 28, 2022 -

desia352 responded

Great people great customer service!

September 10, 2022

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Employee Rating

I had a great experience with the entire staff of Herb Chambers Toyota of Auburn, especially Timothy Schoener and Nick Ferraro. I told them what I needed and they put me in the perfect car at the perfect Chambers Toyota of Auburn, especially Timothy Schoener and Nick Ferraro. I told them what I needed and they put me in the perfect car at the perfect price. They also took care of my trade in by giving me the highest offer I'd revived for it. I will be a returning customer and I will gladly send my friends and family to this dealership. More

by Joewhyte187

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marque Hoenig, Dhimitri Lako, Timothy Schoener, Nicholas Ferraro , Bryan Arroyo, Derek Beauieu, Jimmy Eldean, Chandler Horne, Vu Nguyen

Sep 12, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for giving us the opportunity to earn your business! We're happy to hear you had a great experience with Timothy, Nick & the rest of the team here at Herb Chambers Toyota of Auburn and we look forward to seeing you again next time. Take care!

August 15, 2022

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Employee Rating

Hai made the buying process very easy and stress free. He answered all my questions and was very professional. He answered all my questions and was very professional. More

by Mdulude

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Vu Nguyen, Matt Parzych, Alexis Strozina

Aug 16, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for the kind review! We're so glad Hai was able to answer all your questions and we hope to see you again next time here at Herb Chambers Toyota of Auburn!

August 04, 2022

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Employee Rating

Hai is one of best salesperson. He is understanding to his customer. You would appreciate his services. Would recommend him to folks who like to make buying car easy and fast! Thank He is understanding to his customer. You would appreciate his services. Would recommend him to folks who like to make buying car easy and fast! Thank you!! More

by Lian Kim

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Aug 04, 2022 -

Herb Chambers Toyota of Auburn responded

Thanks for the five stars, Lain! We're glad to hear how Hai could assist you. We hope to see you back for all of your future auto needs! -Herb Chambers Toyota of Auburn

July 18, 2022

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Employee Rating

I recently bought another car from hai. It was very fast to get everything done and I was able to drive the car off the lot the next day. It was very fast to get everything done and I was able to drive the car off the lot the next day. More

by TT

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jul 20, 2022 -

Herb Chambers Toyota of Auburn responded

Thank you for trusting Herb Chambers Toyota of Auburn with your business! We're happy to hear your experience was a smooth one and we hope you enjoy your new vehicle!