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Harold Dean

Overview Reviews (234)

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Harold Dean

Harold Dean | Page 10

Chevrolet Service Advisor

Orr Chevrolet of Fort Smith

6500 Autopark Dr
Fort Smith, AR 72908

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4.8

234 Reviews

Overview Reviews (234)

4.8

234 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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234 Reviews of Harold Dean

October 27, 2024

Dealership Rating

Employee Rating

I was taken care of quickly and Mr. Dean answered a couple of questions that I had about my truck. Dean answered a couple of questions that I had about my truck. More

by jsmith

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Woman cashier

Oct 29, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for taking the time to let us know how your visit went. We appreciate your business and look forward to working with you again in the future!

October 16, 2024

Dealership Rating

Employee Rating

The service guy was very professional. He did not make promise he could not keep. Truck was repaired in the time that was given to me. Excellent service. He did not make promise he could not keep. Truck was repaired in the time that was given to me. Excellent service. More

by stone898scso

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 17, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know how your service visit went. We appreciate your business and look forward to working with you again in the future.

October 13, 2024

Dealership Rating

Employee Rating

Thanks so much. We were serviced very quickly. Everyone was so nice. Showed us a filter that needed changed. Nice! We were serviced very quickly. Everyone was so nice. Showed us a filter that needed changed. Nice! More

by SKYBLAZER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mary McClain, Jason Isclaw

Oct 14, 2024 -

Orr Chevrolet of Fort Smith responded

We are so glad to hear that you received quick and transparent service! Thank you for choosing us and we look forward to working with you again in the future!

October 12, 2024

Dealership Rating

Employee Rating

Nice people, always friendly. Clean customer lounge with water and coffee. Always keep you updated on the progress of your vehicle. Clean customer lounge with water and coffee. Always keep you updated on the progress of your vehicle. More

by IT Guy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mary McClain , David Weyrick

Oct 14, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and look forward to working with you again in the future!

October 06, 2024

Dealership Rating

Employee Rating

Great service quick only thing I didn't like is when I used my gm credit card I got charged 3 % fee for using that card. Not even worth having the card used my gm credit card I got charged 3 % fee for using that card. Not even worth having the card More

by lesismore30

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 07, 2024 -

Orr Chevrolet of Fort Smith responded

We are glad to hear that you had a quick service performed on your vehicle. Unfortunately, with the rising prices of supplies, parts, and fees associated with credit cards, we had to implement a surcharge fee on credit cards. We chose this route because it does still give the consumer the option to save if they pay with cash, debit card, or check. We appreciate your business and look forward to working with you again in the future.

September 30, 2024

Dealership Rating

Employee Rating

All went very well! Could not have asked for faster, better service on my truck. Could not have asked for faster, better service on my truck. More

by evelynlewelling

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mary McClain, Jason Isclaw

Oct 02, 2024 -

Orr Chevrolet of Fort Smith responded

Evelyn, thank you so much for taking the time to let us know how your experience went! We know you have many options when it comes to servicing your vehicle, and we are so happy you chose us! We look forward to working with you again in the future!

September 27, 2024

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Employee Rating

Got an appointment the very next day at the time I needed. So easy to schedule! needed. So easy to schedule! More

by PATTI.SCOGINSTVI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 02, 2024 -

Orr Chevrolet of Fort Smith responded

Patti, thank you so much for choosing us to service your vehicle. We are so happy to hear that you had such a great experience and we look forward to earning your business again in the future!

September 17, 2024

Dealership Rating

Employee Rating

Excellent fit me in without and appt. Got me in and out so quickly and the entire staff there was friendly and helful Got me in and out so quickly and the entire staff there was friendly and helful More

by KIMBERLY.PSARRAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mary McClain, Jason Isclaw

Sep 17, 2024 -

Orr Chevrolet of Fort Smith responded

Kimberly, we are very thankful that you chose us to service your vehicle! We work hard to provide the best service and we are glad to hear that you had such a great experience! We look forward to continuing to service your vehicle in the future!

September 15, 2024

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Employee Rating

Everyone at Orr has been very friendly and helpful. My service is usually completed in a very timely manner. My service is usually completed in a very timely manner. More

by kim.kamerling

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 16, 2024 -

Orr Chevrolet of Fort Smith responded

We are so glad to hear that you had the type of experience that we strive to provide! Thank you for taking the time to let us know how your visit went! We look forward to servicing your vehicle again in the future!

September 15, 2024

Dealership Rating

Employee Rating

There was no where for large people to sit. And the chairs they had were extremely uncomfortable. And the chairs they had were extremely uncomfortable. More

by akinstyson

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Ike Borges, Mary McClain, Don Corbit, Ed Flaherty, Jason Isclaw, Lizzie Herd, Joel Ferrier, Joel Ferrier

Sep 16, 2024 -

Orr Chevrolet of Fort Smith responded

Thank you for taking the time to leave us feedback about your experience with us. We apologize that our facility didn't meet the needs that you or your party required. I will personally pass along this information to management for review. If there is anything else that you need, please don't hesitate to reach out.