Harry Vasquez | Page 3

We worked with Harry Vasquez . Harry did a great job. He was willing to negotiate and put together a deal that fit our needs. We would recommend Harry without reservation to any neighbors lookin to buy a Ho was willing to negotiate and put together a deal that fit our needs. We would recommend Harry without reservation to any neighbors lookin to buy a Honda. Dee and Richard Remy More

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Team Honda of Ocala is a cut above the rest when it comes to relationships and knowledge of their products. If you are in the market for a new vehicle, do yourself a favor by visiting this dealership before to relationships and knowledge of their products. If you are in the market for a new vehicle, do yourself a favor by visiting this dealership before you buy from anyone! Let me give a special shoutout to Harry Vasquez because he was the face of the dealership when I came to visit. He listened to me, answered my questions, he demonstrated knowledge of Honda products and features, He was instrumental in making my choice an easy one. So what are you waiting for? Visit Honda of Ocala now. I am confident, vehicle wise, they have something for everybody. Happy with my purchase. More

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Harry did a great job explaining the features of the vehicle and getting me the best price he could with the dealership. I would recommend Harry to all my friends and relatives. I was in negotiations w vehicle and getting me the best price he could with the dealership. I would recommend Harry to all my friends and relatives. I was in negotiations with another Honda dealership but After meeting Harry I knew I was not looking to purchase a vehicle that was suited to my needs. Harry led me to the vehicle with the right options for my needs and lifestyle. More

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I was so impressed with Honda of Ocala that I saved the salesman's card. Thank you Harry Vasuez for making the deal we wanted! Four years later we went back to Harry and he did it again!!! A car that met o salesman's card. Thank you Harry Vasuez for making the deal we wanted! Four years later we went back to Harry and he did it again!!! A car that met our needs and a deal we wanted! Plus the service department is outstanding!!!!! We love Honda of Ocala!! More

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We had a great expense experience at this dealership. Everyone was very helpful, thoughtful and customer focused. Harry and Ovi were knowledgeable and used creative solutions to help us solve a trade i Everyone was very helpful, thoughtful and customer focused. Harry and Ovi were knowledgeable and used creative solutions to help us solve a trade in issue so we could buy the car we needed for our family. More

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Very pleasing experience buying a car I am 76 and have bought many cars over the years. My latest purchase with my salesman, Harry Varquez , was probably the most comfortable experience. I am 76 and have bought many cars over the years. My latest purchase with my salesman, Harry Varquez , was probably the most comfortable experience. It was no pressure and no haggling over price. I had done my research and knew what price I should get and he came through He was very professional and did a superb job in going over the car and explaining all the bells and whistles of the car. There should be more car salesman like Harry. More

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Harry Vazquez did a great job making us feel comfortable and followed it up with an excellent presentation of the CRV that we came to see. and followed it up with an excellent presentation of the CRV that we came to see. More

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Front Office and Troy at Finance Were Great! 1. Front office staff are friendly and helpful. 2. In finance, Troy Vandal (Finance Manager) was great. He worked with our budget. Has the heart of 1. Front office staff are friendly and helpful. 2. In finance, Troy Vandal (Finance Manager) was great. He worked with our budget. Has the heart of a teacher. He is the kind of person you want on your team. He cared to explain to us all our options, even after we asked him to explain things 2 or 3 times. Very patient and polite. 3. Harry Vazquez (Salesperson): Impression we got was that he was not very motivated to work with us. We got to the dealership at 4pm on Friday, 5/8/20. When he asked for my drivers license and insurance so I can test drive a couple of cars, he did not give the cards back and it completely skipped our mind to ask later. Is it a regular practice for car salesmen to keep customer's driver's license and insurance card? We were almost home (45 mins away) and four hours later when we realized that I did not get my license back, making us have to drive back first thing the following day (from Lady Lake). At that point (Friday night at almost 9 pm), the dealership was already closed. Driving early the next morning while the Sales Team were still in their meeting was fine. I'm just thankful my driver's license is not lost. 4. Another thing that I cannot get out of my mind was something he said when we were getting ready to leave. When the salesman told us the car is ready (detailed?), I asked what was the process of sanitizing/cleaning the car especially with Covid 19 health concerns, the reply was, 'Oh I don't know anything about that.' Looking at their website now, under Cabin Sanitation and Protection, it says: Dynex FP Sanitizer Plus is the primary product that will be used to sanitize ALL points of contacts in EACH store and in EACH vehicle – ALL vehicles in the showroom and IN inventory, all loaners and vehicles used for test drives and all our guests’ vehicles following service and prior to returning it. Dynex has long been used to sanitize restaurants, handling and processing areas and has been shown to effectively combat microbes and viruses. If this is what their website claims, I think it's IMPORTANT to educate everyone on their Sales Team about this process so they can pass the information along to their customers. Another thing, we can tell the inside of the vehicle was not wiped down because of the layer of dust (and piece of bug or debris) that was on the dashboard. There was also a visible handprint on the ceiling right on top of the driver's side. 5. Also, is it not a common practice for dealerships to put a full tank of gas? Just as a courtesy? I suppose that's only on brand new cars. 4 hours later, we were depleted and had no energy to remember to ask for this, assuming that it was a common courtesy practice. The CRV came with a quarter tank of gas. 6. There's a philosophy that I live by, "People don't care how much you know, until they know how much you care." And our experience with the salesman did not allow us to feel that he cared. When we woke early the next day (Saturday) to make sure that we were there right when they opened, (the sales team) were in their meeting. We were there at 8:30-8:45 a.m. That's fine, we waited. At this point that morning, I had already asked H.V. where my license was. He quickly started looking around for it, eventually, it was found somewhere on the front desk (another thing that bothered me having my license sitting on their main front desk) and then he handed the license to me with no word or apology. 8. Three days later on Tues, 5/12/20 after we purchased the car, I called the dealership to ask for the Customer Feedback Survey. I spoke with Sales Manager (Justin Saez) who listened and said that the feedback form comes in the email about a week later. I think it should come to the customers sooner rather than later (my opinion). 9. Overall, I believe our experience could have been better than how it went. My advice to future customers is to do your part and research deep and wide so you can equip and prime yourself for the best experience possible. Good luck and best wishes! -Gracejoy More

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I would like to thank that great folks at Honda for making my car buying experience a pleasant one. This is my 2nd vehicle I've gotten from Ocala Honda. Thanks again & thanks Harry Vasquez for guidin making my car buying experience a pleasant one. This is my 2nd vehicle I've gotten from Ocala Honda. Thanks again & thanks Harry Vasquez for guiding me. More

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They worked hard to meet our needs, and after several rounds of negotiations we were able to agree on terms. This is our first Honda and so far we are happy. rounds of negotiations we were able to agree on terms. This is our first Honda and so far we are happy. More

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