Hayder Sultan
Hayder Sultan at Victory Honda of Plymouth

Hayder Sultan | Page 2

Service Advisor

Victory Honda of Plymouth

315 Ann Arbor Road W
Plymouth, MI 48170

Contact Me
4.5
53 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

23 yrs, 3 mos

Languages Spoken

Arabic Arabic

English English

4.5

53 Reviews

Write a Review

53 Reviews of Hayder Sultan

September 19, 2026

Dealership Rating
Employee Rating

I have been servicing my CRV &MDX with this dealer since 2018, recently their quality of service is deteriorated drastically. Two incidents 1) repair of Acura MDX window lift motor. Spent $350, failed to More

by NSOUNDAR
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Sep 27, 2026

Victory Honda of Plymouth responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ken Litner ken.litner@victoryhonda.com

September 12, 2026

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Everything was above expectations. Excellent service, in time and no problems. Smooth in and out. More

by VCIOACA
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Workmanship
Service Time
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Recommend Dealer
Yes
Sep 12, 2026

Victory Honda of Plymouth responded

Hearing that everything was above expectations means a lot to our service team. Thank you for trusting us with your Honda CR-V and for the five-star rating. Ken Litner ken.litner@victoryhonda.com

September 11, 2026

Dealership Rating
Employee Rating

I paid cash for my car. It is supposed to be a certified used car. I bought it on August 20 It’s been at the dealership in the service department more than it’s been in my d More

by Ronda Collins
Service Price Transparency
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Recommend Dealer
No
Sep 27, 2026

Victory Honda of Plymouth responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Litner ken.litner@victoryhonda.com

September 10, 2026

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Great communication and service. I appreciate the time the manager spent with me regarding my questions. More

by 0721STEPHENSON
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Recommend Dealer
Yes

Other Employees Tagged: Wade Babbitt

Sep 10, 2026

Victory Honda of Plymouth responded

Knowing our communication and service met your expectations and that you valued the time our manager spent answering your questions is rewarding for our service department. Thank you for trusting our service department with your Honda Passport. Ken Litner ken.litner@victoryhonda.com

September 03, 2026

Dealership Rating
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I was greeted and cared for by service advisor, Lakelyn! I appreciate her personability and attention to detail. Your dealership is so clean and organized. I have gone to Honda for 36 years and never have I More

by HEATHERRMILOT
Service Price Transparency
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Recommend Dealer
Yes
Sep 03, 2026

Victory Honda of Plymouth responded

After thirty-six years of entrusting our service department for your Honda Pilot, your ongoing loyalty means a great deal to us. Knowing you felt welcomed by our team’s attention to detail, enjoyed our clean, organized environment and decorations, and appreciated the snacks is truly rewarding. Ken Litner ken.litner@victoryhonda.com

August 27, 2026

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Excellent car service—professional, punctual, friendly, and reliable. Highly recommend them for a smooth, comfortable, and stress-free experience. More

by SMAK_75
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Recommend Dealer
Yes
Aug 27, 2026

Victory Honda of Plymouth responded

We’re glad the service experience on your Honda Pilot felt effortless and welcoming. Hayder and our service department appreciate your recommendation. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 25, 2026

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Had a great experience here. From the sales floor and the service side as well, they were efficient and made sure I got exactly what I wanted. I highly recommend! More

by cikelty
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Recommend Dealer
Yes

Other Employees Tagged: Vijay Moorthy, Maz Kahn

Aug 25, 2026

Victory Honda of Plymouth responded

Your mention of both our sales floor and service department being efficient shows how we aim to listen and deliver on every customer’s needs. Hearing that service on your Honda Odyssey met your expectations is rewarding, and your recommendation means a great deal to our team. Ken Litner General Manager ken_litner@victoryplymouth.com

August 24, 2026

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I had an excellent experience with Hidar taking care of my customer service needs. Hayder was professional, punctual, and through to the needs of my car and my personal needs for time and letting me know I More

by SARAH_AUQUIER
Service Price Transparency
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Recommend Dealer
Yes
Aug 25, 2026

Victory Honda of Plymouth responded

Your note about Hayder spotting and repairing that small chip on your Honda Accord reflects our service department’s careful attention to detail. Knowing this prevented further damage and saved you money is truly rewarding. Ken Litner General Manager ken_litner@victoryplymouth.com

August 21, 2026

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Employee Rating

Hyder greated me and immediatly began to assess my vehicle. Noted the tire wear and offered replacement. He described the services needed and gave an estimate, spot-on by the way. Understood that we w More

by rjphillip
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2026

Victory Honda of Plymouth responded

Knowing Hayder’s accurate estimate and pressure-free approach resonated with you means a lot to our team. Our service team is pleased we could thoroughly assess your Honda CR-V Hybrid and provide guidance on your tire replacement timeline. Ken Litner General Manager ken_litner@victoryplymouth.com

August 19, 2026

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Victory Honda has friendly knowledgeable staff. They do a nice job on my vehicle and get me out the door quickly. More

by chefgirl1226
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Recommend Dealer
Yes

Other Employees Tagged: Maureen Kelly, Tony Jackson, Eli Buber , Jimmy Raglow

Aug 19, 2026

Victory Honda of Plymouth responded

Knowing that you found our staff welcoming and well-informed means a lot to our team. We’re glad the service on your Odyssey was efficient and got you back on the road quickly. Ken Litner General Manager ken_litner@victoryplymouth.com

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