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Hayder Sultan

Overview Reviews (39) Inventory (123)

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Hayder Sultan

Hayder Sultan | Page 2

Service Advisor

Victory Honda of Plymouth

315 Ann Arbor Road W
Plymouth, MI 48170

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4.5

39 Reviews

Overview Reviews (39) Inventory (123)

Dealership Experience

1 yr, 7 mos

Industry Experience

23 yrs, 2 mos

Languages Spoken

Arabic

English

4.5

39 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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39 Reviews of Hayder Sultan

March 28, 2026

Dealership Rating

Employee Rating

My experience was unsatisfactory, and I am disappointed. I had anticipated a higher level of service commensurate with the investment made in the vehicle. I had anticipated a higher level of service commensurate with the investment made in the vehicle. More

by MO_SLIM2008

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Apr 01, 2026 -

Victory Honda of Plymouth responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ken Litner General Manager ken_litner@victoryplymouth.com

March 22, 2026

Dealership Rating

Employee Rating

everything was fine. great job on oil change,dinn"t have to wait to long., great job on oil change,dinn"t have to wait to long., More

by JEEPMANMI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Carter

Mar 23, 2026 -

Victory Honda of Plymouth responded

We’re glad the oil change on your Honda Civic went smoothly and you didn’t have a long wait. Thank you for letting us know everything was handled efficiently. We appreciate your feedback and look forward to serving you again. Ken Litner General Manager ken_litner@victoryplymouth.com

March 19, 2026

Dealership Rating

Employee Rating

They always make sure I'm taken care of and my car is up to date to date More

by ERNIE7883

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maureen Kelly, Tony Jackson , Robert Tiplady, Ian

Mar 19, 2026 -

Victory Honda of Plymouth responded

Thank you for trusting us with your Honda Ridgeline maintenance. We're pleased to know you feel well cared for and that your vehicle stays up to date. We look forward to assisting you again. Ken Litner General Manager ken_litner@victoryplymouth.com

March 10, 2026

Dealership Rating

Employee Rating

My service advisor was very easy to work with and professional. He took time to answer questions and provide additional guidance. professional. He took time to answer questions and provide additional guidance. More

by Laterese514

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maureen Kelly

Mar 10, 2026 -

Victory Honda of Plymouth responded

It’s great to hear our service advisor provided professional, attentive support during your Honda Accord service. Thank you for trusting us with your vehicle’s care. We look forward to assisting you again. Ken Litner General Manager ken_litner@victoryplymouth.com

March 09, 2026

Dealership Rating

Employee Rating

It was great. Rep was really informative and nice. Will definitely recommend to someone else. Rep was really informative and nice. Will definitely recommend to someone else. More

by BARBPUGH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Weasel, Vijay Moorthy, Maureen Kelly, Tony Jackson , Robert Tiplady

Mar 09, 2026 -

Victory Honda of Plymouth responded

Thank you for letting us care for your Honda Pilot. We’re pleased our representative was informative and friendly during your visit. We appreciate you recommending us to others. Ken Litner General Manager ken_litner@victoryplymouth.com

March 02, 2026

Dealership Rating

Employee Rating

Hayder Sultan was very professional and helpful. He took his time to chack other systems as well. He took his time to chack other systems as well. More

by mejba01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

February 28, 2026

Dealership Rating

Employee Rating

Maureen is great and I always am satisfied with the service she and the mechanics give me when I visit. service she and the mechanics give me when I visit. More

by Dngai62987

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Julie Ennis, Maureen Kelly, Tony Jackson , Robert Tiplady

February 17, 2026

Dealership Rating

Employee Rating

He was helpful with the recall issue and answered my questions. Professional with customers, no guess work. questions. Professional with customers, no guess work. More

by rdbremel

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maureen Kelly, Tony Jackson , Robert Tiplady

Feb 17, 2026 -

rdbremel responded

Good service team.

Feb 17, 2026 -

rdbremel responded

Heyden was very helpful

February 12, 2026

Dealership Rating

Employee Rating

My representative was very professional, very courteous and on top of everything. When I was waiting, my sales person came over and acknowledged me and a few other employees very family orientated. Very ni and on top of everything. When I was waiting, my sales person came over and acknowledged me and a few other employees very family orientated. Very nice experience. Thank you. More

by BIFFDAVIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James ragnow

January 30, 2026

Dealership Rating

Employee Rating

Things were going downhill when Warren left as service manager. Fortunately Maureen Kelly exemplifies what it means to provide good service and takes caring for your car seriously. manager. Fortunately Maureen Kelly exemplifies what it means to provide good service and takes caring for your car seriously. More

by FSMORELLO

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Maureen Kelly , Zachary Welti

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