Hazem Radwan | Page 38
SERVICE MANAGER
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
400 Reviews
Write a ReviewDealership Experience
7 yrs, 5 mos
Industry Experience
7 yrs, 5 mos
400 Reviews of Hazem Radwan
December 18, 2020
Pickup service and return for recall correction was excellent. Service was done within estimated time. The pickup service arrived at the estimated time. Car was corrected washed and returned excellent. Service was done within estimated time. The pickup service arrived at the estimated time. Car was corrected washed and returned More
Other Employees Tagged: Danielle Barbaria, Marc Brown, Patrick Ciotola, Patricia Farag, Charles Puhan, Michael Varela, Tara Welsome
December 14, 2020
Service provided was as expected but was surprised I was charged an additional 4% for using a credit card. It would have been nice to have been advised of the charge when my appointment was scheduled as I w charged an additional 4% for using a credit card. It would have been nice to have been advised of the charge when my appointment was scheduled as I would have brought cash More
December 05, 2020
Awesome service great people quality work performed in a timely fashion they even cleaned my car inside and out provided loaner car while my car was in service definitely recommended timely fashion they even cleaned my car inside and out provided loaner car while my car was in service definitely recommended More
December 02, 2020
I like their service representatives and their drivers in which they always take very good care of me and my cars they definitely deserve a good Raise which they always take very good care of me and my cars they definitely deserve a good Raise More
Other Employees Tagged: Jeff Beyer, Frank Sinatra, Shawn Ortiz, Ching Poon , Brieann Driscoll, Juan Estrella, Steve Riccardone, Anthony Rivera, Michael Varela, Danny in service
December 02, 2020
Car service was good But Shawn Ortiz has not returned any of my calls regarding a replacement car key. I have called several times and Hazem and Danelle also said he would call me in a few days with an answ of my calls regarding a replacement car key. I have called several times and Hazem and Danelle also said he would call me in a few days with an answer but as of today I have not received a call from anyone. Mr Ortiz offered a key replacement when we purchased the car last November. I would like an answer from someone It’s very dissatisfying to be ignored More
Other Employees Tagged: Shawn Ortiz , Danielle Barbaria
December 01, 2020
My service advisor Hazem Radwan is extremely courteous, knowledgeable, and professional every time my vehicle is brought to the dealership. Always listens to my needs and requests, and takes care of them knowledgeable, and professional every time my vehicle is brought to the dealership. Always listens to my needs and requests, and takes care of them pleasantly, graciously, and in a timely fashion. More
November 27, 2020
Overall experience was satisfactory. This was my second service of my vehicle. The appointment process was very simple. So far the service has met my expectations. service of my vehicle. The appointment process was very simple. So far the service has met my expectations. More
November 24, 2020
Always a great experience from the moment you enter the service area. Hazem is always extremely helpful. I only like to deal with Hazem do to the way he treats me. My car came back cleaned and vacuumed. I service area. Hazem is always extremely helpful. I only like to deal with Hazem do to the way he treats me. My car came back cleaned and vacuumed. It actually looked new! More
Other Employees Tagged: Danielle Barbaria, Marc Brown, Patrick Ciotola, Patricia Farag, Charles Puhan, Michael Varela, Tara Welsome
November 23, 2020
I came in for an inspection and was very happy that only took 20 minutes. The car wash was great but they didn't wipe it down so I have spots all over the car. took 20 minutes. The car wash was great but they didn't wipe it down so I have spots all over the car. More
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