Heath Murphy | Page 20

Always happy My 3rd traverse from DeNooyer. Always happy! Heath is great to work with! Nice guy, and finds exactly what I’m looking for, and makes the car buying e My 3rd traverse from DeNooyer. Always happy! Heath is great to work with! Nice guy, and finds exactly what I’m looking for, and makes the car buying experience easy. Good customer experience, and love their service department too! More

by AFRAIM2123 Verified Customer Verified Customer

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It all fell into place Heath Murphy was our salesperson, he did an amazing job and my husband and I highly recommend him. He was straightforward, honest, very helpful, and g Heath Murphy was our salesperson, he did an amazing job and my husband and I highly recommend him. He was straightforward, honest, very helpful, and great to work with. Lou was our finance guy and we have never worked with someone who has been so open helpful and upfront before when buying a car. These two gentlemen were the best and it clearly shows that they love what they do and where and who they work for. More

by lawolfie89 Verified Customer Verified Customer

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Great service We had wonderful service and Heath was great about showing us cars that not only was within our price range but was actually what we wanted and needed We had wonderful service and Heath was great about showing us cars that not only was within our price range but was actually what we wanted and needed. He was very honest which was a breath of fresh air! More

by PASTORRANDY91 Verified Customer Verified Customer

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No customer loyalty I was once a loyal customer of DeNooyer Chevrolet but it has been a number of years since I have purchased a vehicle there. I consider myself to be I was once a loyal customer of DeNooyer Chevrolet but it has been a number of years since I have purchased a vehicle there. I consider myself to be a no nonsense buyer. I know the dealer has to make some money, but I also want to pay a reasonable price. I purchased two loaded Silverado's from DeNooyer and had no issue whatsoever with working out a good price, and a good trade. I also had all of my service done at DeNooyer. Things changed when I decided I liked the appeal of the Chevy Avalanche. As I had always done in the past, I knew what a reasonable trade and reasonable price would be. Despite being more than fair, I was offered well below the trade value (not book value) for my truck. Even worse, there was no negotiation on a new Avalanche. I was told that if I don't purchase the Avalanche, somebody else will. Who knows, maybe Avalanche's were hot sellers. Still, having purchased two other Silverado's you would expect some customer loyalty. I left there and on a whim, decided to stop by DePaula Chevrolet. In a matter of minutes, I was given the exact price I was seeking for my trade and what I was willing to pay for a comparable Avalanche. I have never been back to DeNooyer and I have since purchased at least six other vehicles from DePaula. The irony in all of it was that I did get a call days later about working out a deal on that Avalanche. I told them that it was too late and I got the deal I wanted at DePaula. I don't necessarily blame the sales person. I blame the sales managers who saw no value in having me as a repeat customer. More

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Happy Wonderful salesman! he worked with in our budget and was very professional. He answered all our questions throughly. Heath Murphy is a great asset to Wonderful salesman! he worked with in our budget and was very professional. He answered all our questions throughly. Heath Murphy is a great asset to DeNooyer Chevrolet! More

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