Heather Deritis | Page 5

They communicate well and they care. No doubt they went the extra mile to satisfy my concerns. No doubt they went the extra mile to satisfy my concerns. More

by JAMESWITMER Verified Customer Verified Customer

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The technician questioned my ability to operate the heater in my car even though there was a recall to replace the aux heater which was the cause of no heat in my car. I really couldn’t drive my i4 bec heater in my car even though there was a recall to replace the aux heater which was the cause of no heat in my car. I really couldn’t drive my i4 because it was so cold outside. You think they could get me in but I had to wait almost 2 weeks for service. Then they could not offer me a loaner and kept the car for 3 days. More

by dmurban Verified Customer Verified Customer

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Heather is very helpful and always goes the extra mile to make sure i am taken care of. make sure i am taken care of. More

by MDBRADY16 Verified Customer Verified Customer

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Amazing service. Heather was very helpful and guided me in the right direction with my choices. Heather was very helpful and guided me in the right direction with my choices. More

by tomdonnelly1 Verified Customer Verified Customer

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Everyone is always pleasant one of the best experiences at a dealership. The showroom is spotless. at a dealership. The showroom is spotless. More

by JT Verified Customer Verified Customer

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Service was fast and pleasant. I appreciated having a loaner over the weekend. All the issues with my car were fixed at one time. I appreciated having a loaner over the weekend. All the issues with my car were fixed at one time. More

by mmjoarder Verified Customer Verified Customer

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Heather kept me up to date so I knew exactly what to expect from my service appointment. expect from my service appointment. More

by Ludatic Verified Customer Verified Customer

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Heather is the best as always! BMw of West Chester is excellent! Very convenient when making ana appointments thru website and always hassle free! BMw of West Chester is excellent! Very convenient when making ana appointments thru website and always hassle free! More

by athanxxi Verified Customer Verified Customer

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Always friendly and put my needs first. Heather goes out of her way to get to know me, what I like about my car and offers great advice. She always returns calls promptly and is a pleasure Heather goes out of her way to get to know me, what I like about my car and offers great advice. She always returns calls promptly and is a pleasure to deal with. More

by Rob P. Verified Customer Verified Customer

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Hands down the best around. They’re always going above and beyond. The service advisors and techs are top-notch and take great care of customers like myself, whether it’s an eme They’re always going above and beyond. The service advisors and techs are top-notch and take great care of customers like myself, whether it’s an emergency or just routine maintenance. Always a great experience. More

by MBRENNAN2885 Verified Customer Verified Customer

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