Heather Deritis | Page 6

Heather is always welcoming, warm, and is always an advocate for me, the customer. I appreciate that in a service representative. advocate for me, the customer. I appreciate that in a service representative. More

by Prentyce Verified Customer Verified Customer

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Heather DeRitis in service is the best! ! She always provides the best customer service and is always proactive in communicating on the progress being made on my vehicles. She has made my B ! She always provides the best customer service and is always proactive in communicating on the progress being made on my vehicles. She has made my BMW Service experience the best that it could be. More

by Mrandmrschang Verified Customer Verified Customer

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I went in for a oil change and the oil was changed, in a timely manner... timely manner... More

by michael702 Verified Customer Verified Customer

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Heather is great, she keeps me up to date on progress, she’s personable and caring! she’s personable and caring! More

by Jen H Verified Customer Verified Customer

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Outstanding people and service. Always professional And efficient. Everyone really cares. No other compares. Thanks. Always professional And efficient. Everyone really cares. No other compares. Thanks. More

by KWMCNMD Verified Customer Verified Customer

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Overall, good experience Reasonable price, Take good care of my car Car cleaned and drive smooth after service of my car Car cleaned and drive smooth after service More

by waynewangj Verified Customer Verified Customer

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Always great service. They were able to fit my inspection in before the end of the month. They were able to fit my inspection in before the end of the month. More

by CFUNKHOUSER Verified Customer Verified Customer

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Always honest about service details and delays when they occur….consistently keep me informed of the process occur….consistently keep me informed of the process More

by PETER.QUINN Verified Customer Verified Customer

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Heather is amazing. In top of everything. Keeps me up to date. I am concerned about your night drop off box. My keys were stuck in there. If I did not call in the morn In top of everything. Keeps me up to date. I am concerned about your night drop off box. My keys were stuck in there. If I did not call in the morning Heather would not of known my car was there. I was told this happened 2 weeks prior to another client. More

by HAPPYGIRLNOW2 Verified Customer Verified Customer

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Great, I am a repeat customer. I purchased 2 new M5's and have had all my service done at Otto's I purchased 2 new M5's and have had all my service done at Otto's More

by WILDEBOERJ Verified Customer Verified Customer

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