Heather Deritis | Page 9

Professional, courteous, and follows up with customer Makes sure customer is satisfied Fully recommend her for any assistance Makes sure customer is satisfied Fully recommend her for any assistance More

by BILL.SWINEHART Verified Customer Verified Customer

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Always great communication that is clear and professional. Heather was great and technicians are very thorough. professional. Heather was great and technicians are very thorough. More

by Sue Rush Verified Customer Verified Customer

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Heather is always welcoming when I bring in my car. She takes care of any request I have, always asking if there's anything else she can do for me. She always thanks me for coming in. And she loves big She takes care of any request I have, always asking if there's anything else she can do for me. She always thanks me for coming in. And she loves big dogs!!! More

by BERNIE526 Verified Customer Verified Customer

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The customer service was superb as always! My representative followed up as promised and my X5 was fixed as detailed. My representative followed up as promised and my X5 was fixed as detailed. More

by DJWOODY713 Verified Customer Verified Customer

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Had an awesome experience at BMW of West Chester! My service advisor, Heather, was fantastic — super friendly, communicative, and made sure I knew what was going on every step of the way. Everything My service advisor, Heather, was fantastic — super friendly, communicative, and made sure I knew what was going on every step of the way. Everything was done quickly and smoothly. It’s nice to see a team that really cares about great service. Highly recommend! More

by julesgerstenberg Verified Customer Verified Customer

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Heather and team provided a wonderful customer experience as always. They never fail to deliver. as always. They never fail to deliver. More

by jwolf06 Verified Customer Verified Customer

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Ok but very expensive was there because of a recall work. Completed as promised ok Completed as promised ok More

by RLORAH48 Verified Customer Verified Customer

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Everyone was kind and professional. The process was efficient. I was confident by the end of the transaction. The process was efficient. I was confident by the end of the transaction. More

by margaret.mussoni Verified Customer Verified Customer

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I had a 7:20AM drop-off for oil change and 10k mile service. When I dropped the car off I was told there was a good chance I would not get the car back that day. I did get it back at 4PM but felt like service. When I dropped the car off I was told there was a good chance I would not get the car back that day. I did get it back at 4PM but felt like it would not have happened if I did not voice my displeasure. Also - twice I called the service center by 11AM and did not get a call back until after 4Pm. More

by schrumpf1919 Verified Customer Verified Customer

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Top of the line dealership. Fantastic customer service, and the waiting area for repairs was beautiful. Fantastic customer service, and the waiting area for repairs was beautiful. More

by johnnyoc888 Verified Customer Verified Customer

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