Heather Karkoska | Page 6

Had coffee good, they have an inside the building drop off area which is nice on rainy days like the last time I had service work done on my car. When finished the service they brought the car back into t off area which is nice on rainy days like the last time I had service work done on my car. When finished the service they brought the car back into the building so I wouldn't get wet since it was pouring outside. It took almost 2 hrs. for a tire rotation and oil change which I thought was taking too much time. Try providing some extra services like vacuuming out our vehicles and when the weather allows a quick trip through a car wash would really set your service dept. above others and not cost too much money. At least give the option of paying a few dollars more for a car wash when we first get checked in and don't take too much extra time for the car wash. My only complaint is my wife and I both have purchased a RAV 4 from Del Toyota, mine 2018 and hers 2019 and we both get an email from the other person's vehicle for service which is confusing. The email just says your RAV 4 needs service. The manager can't seem to get this problem straightened out since we mentioned this problem about 5 times with no avail. They also never change the mileage screen back to what it was when we first brought to car in. I like to see what mileage I get as it calculates when I am driving instead of an arrow pointing to the direction I am heading. I already h ave a direction signal . More

by JOGGER12 Verified Customer Verified Customer

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The Del Dealership should be commended for their staff who work as a team to provide the customer with the best deal and customer satisfaction. who work as a team to provide the customer with the best deal and customer satisfaction. More

by JFRISOLI Verified Customer Verified Customer

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One of the best experiences leasing the car! In-and-out in one hour. Love my new Tundra. Highly recommended - and I will be back for a new Toyota 86 when it is out. in one hour. Love my new Tundra. Highly recommended - and I will be back for a new Toyota 86 when it is out. More

by Alex G Verified Customer Verified Customer

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Best car buying experience I’ve ever had. Felt like they really appreciated my business. Will definitely recommend these awesome employees and store to everyone I talk to about buying a vehicle. Thanks ag really appreciated my business. Will definitely recommend these awesome employees and store to everyone I talk to about buying a vehicle. Thanks again! More

by BGARDNER5 Verified Customer Verified Customer

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Went to the dealer to get pricing on a Highlander, not expecting to buy one at that time. Sarah went out of her way to help us, and came to us with an offer that we just couldn't pass up. I'm sure this w expecting to buy one at that time. Sarah went out of her way to help us, and came to us with an offer that we just couldn't pass up. I'm sure this was not one of her easier sales, but she kept smiling and trying to get something that would work for us, so for that, we thank you! When we took delivery of the car, Brian spent over 30 minutes with us to show and explain to us the tremendous amount of electronics and features that the car has, along with the comfort of being able to contact him at any time if we had questions about anything. Overall, a great experience, and everyone we interacted with was very helpful and professional. More

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Very responsive, fast, had the exact vehicle I wanted. I was in and out quickly. Adrian was great to work with. Definitely worth the drive from NYC. was in and out quickly. Adrian was great to work with. Definitely worth the drive from NYC. More

by LENNY5 Verified Customer Verified Customer

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Adrian was really helpful and very knowledgeable about the car that I was interested. He exceeded my expectations, went above and beyond to help me with the process. One of the best buying experiences tha the car that I was interested. He exceeded my expectations, went above and beyond to help me with the process. One of the best buying experiences that I've had. More

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Excellent service by Derek. Got my 2021 Highlander very fast. Drove from NY to PA the next day. Transparent people. Very happy that I went there fast. Drove from NY to PA the next day. Transparent people. Very happy that I went there More

by Max Verified Customer Verified Customer

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Steve Musser made the car buying process simple and enjoyable! Great place to buy a car, they know how to take care of their customers! enjoyable! Great place to buy a car, they know how to take care of their customers! More

by KKEEN1 Verified Customer Verified Customer

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Sarah was wonderful. Great price with a. Good value on my trade. They even spent extra time detailing car to make sure it was perfect. Great experience worth driving past 4 other dealers for. my trade. They even spent extra time detailing car to make sure it was perfect. Great experience worth driving past 4 other dealers for. More

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