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Heather Marciniak
Heather Marciniak at My Auto Import Center
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Heather Marciniak | Page 5

Subaru Service Advisor

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

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4.6
49 Reviews

Dealership Experience

2 yrs, 5 mos

4.6

49 Reviews

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49 Reviews of Heather Marciniak

June 07, 2022

Dealership Rating
Employee Rating

Nice people oil chg and tire rotation. Worked on glove box. Will need again looked at again did not stay fixed. More

by vacationtbd
Recommend Dealer
Yes
Helpful
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Jun 07, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We're sorry to hear that your glove box did not stay fixed. We'd be happy to take another look at it and make sure it stays fixed for you. Thank you for trusting My Subaru of Muskegon with your business!

June 06, 2022

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Employee Rating

The work was done exactly in the time advised and the work was done in an excellent way. More

by michael.fennewald
Recommend Dealer
Yes
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Jun 07, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear that our team helped you have a positive service experience! Thank you for trusting My Subaru of Muskegon with your business.

May 27, 2022

Dealership Rating
Employee Rating

The Audi dealership staff was very helpful, courteous and respectful very refreshing in these current times! More

by adbpastor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jun 03, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

May 26, 2022

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Employee Rating

Super friendly and efficient. I don’t know why I have to write 15 words. It’s not necessary More

by critter1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Jun 03, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

May 19, 2022

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Employee Rating

Did what was asked. Service rep was nice enough. Cost was a bit high. Times are tough right now. More

by JCANDE5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Troyer

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May 20, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

April 29, 2022

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Employee Rating

Great service, excellent communication. Flexible scheduling and car service to support your needs. I would highly recommend them! More

by D_ISABELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Larry Ryan, Kim Kreuter, Olivia Kasper , Justin Troyer

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May 02, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

April 27, 2022

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Employee Rating

I am new to Muskegon but the dealership welcomed us with open arms. Heather took care of us and our needs. Of course it helps that we ordered a crosstrek. This will be our 4th new Subaru purchased since 20 More

by howard.trivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 29, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business. Welcome to Muskegon!

April 26, 2022

Dealership Rating
Employee Rating

Service department failed me. Tried to get new tires. After a few hours of not hearing back from them I called and also online chatted with a representative, so I tried. There More

by SEANBERESFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Helpful 1
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April 22, 2022

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Employee Rating

Am very impressed about bibles and devotional books on sight. Was very moved by book on grieving as I lost my wife of 50 years and my grandson More

by rwfortier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Katie Brown, Jim Pruitt

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Apr 22, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We're sorry to hear about your loss. We are glad to hear that you found some peace from the books we had available. We appreciate you giving us the opportunity to earn your business.

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