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Heather Marciniak
Heather Marciniak at My Auto Import Center
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Heather Marciniak | Page 4

Subaru Service Advisor

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

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4.6
49 Reviews

Dealership Experience

2 yrs, 5 mos

4.6

49 Reviews

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49 Reviews of Heather Marciniak

August 26, 2022

Dealership Rating
Employee Rating

I had a 4:45 pm appointment for an oil change and it took 90 minutes for an express oil change. It should not have taken this long. More

by Phil Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Aug 29, 2022

My Auto Import Center responded

We appreciate you taking the time to share your experience with us, Phil! We are navigating an influx of service requests with the holiday weekend approaching, and appreciate our customers patience during this time. We appreciate you trusting us with your business.

August 04, 2022

Dealership Rating
Employee Rating

I bought my car here in 2017 and have always had good service here when I need it. More

by MURMUR37
Customer Service
Friendliness
Recommend Dealer
Yes
Helpful
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Aug 05, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

July 18, 2022

Dealership Rating
Employee Rating

My service was fantastic—-beginning to end! Ella gave me amazing service! Will be back!!!!! More

by carrieintn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ella Randall

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Jul 19, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

July 11, 2022

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Employee Rating

Nice people, nice waiting area, very comfortable when waiting for repairs to my vehicle. Worth 60 mile drive one way every time More

by WHITEGRUNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Justin Troyer

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Jul 13, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We're glad our team created a positive service experience for you. Thank you for trusting us with your business!

July 04, 2022

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Employee Rating

Very friendly service people. They took the time to inform me on what was happening. The waiting area was very comfortable and pleasant. More

by NANCYCOUNCIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Leutzinger, Heather Mattice, Glory Abiertas, Kim Kreuter, Olivia Kasper, Jeremy Bliss, Joel Coston, Jim Pruitt , Taylor Briggs

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Jul 05, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad our team created a positive car buying experience for you. We appreciate you trusting us with your business!

June 30, 2022

Dealership Rating
Employee Rating

Everyone was very welcoming and helpful. The waiting room in very comfortable and relaxing. Their card service is punctual, and they do a thorough. More

by janesj0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kim Kreuter

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Jul 01, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

June 28, 2022

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Employee Rating

Always a great experience bringing in my car. They have always been up front and honest, and quick to get the work done. I also enjoy the pop and popcorn in the waiting room :) More

by adam.knight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jun 29, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

June 28, 2022

Dealership Rating
Employee Rating

Always great service and that's why I come back. One of the employees had to leave due to an emergency and Heather was holding down the fort and did a great job juggling everything. More

by betty8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve DeWitt

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Jun 29, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate your understanding and patience during your service appointment. Thank you for trusting us with your business!

June 14, 2022

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Employee Rating

Timely and appropriate repairs were made, the people were helpful, and the shuttle driver was friendly. More

by kedon.m.lamphere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Jun 17, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We are glad our team created a great service experience for you. Thank you for trusting us with your business!

June 08, 2022

Dealership Rating
Employee Rating

I have always been pleased with my service here. Very professional and friendly. I will be returning customer. More

by Oklahoma cowgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Jun 08, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

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