Heather Nicastro
Heather Nicastro at Salerno Duane Ford

Heather Nicastro | Page 10

Service Advisor

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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4.9
93 Reviews
4.9

93 Reviews

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93 Reviews of Heather Nicastro

November 23, 2022

Dealership Rating
Employee Rating

Samantha and Heather are top notch in the service department. Car taken on time and returned as promised with service complete. This is the second car I've brought in for service in the past two mont More

by scottsdale0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John La Manna, Heather

Nov 28, 2022

Salerno Duane Ford responded

We are so happy to hear about your service experience! Customer service is very important to us. We look forward to working with you again in the future!

November 17, 2022

Dealership Rating
Employee Rating

Still waiting for a callback for my cask cab door which I was told was out of warranty for repair More

by tsheehan716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 22, 2022

Salerno Duane Ford responded

Sorry for any frustration. If you still need help, please contact me directly so we can discuss further. I appreciate your feedback and your business. John LaManna 908-277-6780 ext:3343, Service Manager

Nov 22, 2022

tsheehan716 responded

I need to know about my gas cap door and how much its going to be to have it fixed.

Nov 22, 2022

Salerno Duane Ford responded

Please reach out to John LaManna 908-277-6780 ext:3343: Service Manager for information regarding your gas cap door.

November 14, 2022

Dealership Rating
Employee Rating

easy to get an appt took longer for the trk to be ready vs what they told me More

by j2b9898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John La Manna

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