Heather Vivrett | Page 32

Five Star Service Tim Gorretti made the buying process fun, seamless and easy. I feel like I made a bunch of friends. Two BMW Product specialists equipped me for succes Tim Gorretti made the buying process fun, seamless and easy. I feel like I made a bunch of friends. Two BMW Product specialists equipped me for success and their F&I Manager Heather made smart and proactive, evidence based recommendations for extended service and warranty. I’ve bought BMWs at West County Auto (physical threats of violence by one of their members) and lying F&I Manager at Plaza Motors. Autohaus is IT in St Louis if you want to buy and service a BMW. More

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Fantastic Experience - Transparent, Timely, and w Integrity It was hard enough knowing my vehicle was going to be a total loss and realizing I’d have to begin the process of finding another car. After several v It was hard enough knowing my vehicle was going to be a total loss and realizing I’d have to begin the process of finding another car. After several visits to other dealers and being bait and switched, I dropped by Autohaus and met Bob. Bob was kind — he took the time to learn about me and my family’s needs and then went the extra mile (literally thousands of miles) to find the X7 I wanted. He made the process easy and on my time and operated with complete transparency. What impressed me the most was his timeliness to my questions via email and text. His honest integrity was refreshing and he never forced me to arrive at a decision I wasn’t comfortable with. The whole experience restored my faith that service excellence still has a place in this world, esp. at Autohaus BMW. There’s a reason they are family owned and a reason why so many of them are tenured folks. From Bob to Brett, to Larry and Heather — their collaboration was seamless and their passion for their work and these cars is second-to-none. They made the car shopping and purchase process simple and enjoyable! More

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New x3 My experience was great and everyone at the dealership made my experience world class. They worked with me to meet my budget needs on both the trade My experience was great and everyone at the dealership made my experience world class. They worked with me to meet my budget needs on both the trade in and purchase. More

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Fantastic Experience at Autohaus BMW Service was awesome..Josh and Heather really listened, explained and produced "MY BMW". Such a freindly dealership. Will definitely recommend. Totall Service was awesome..Josh and Heather really listened, explained and produced "MY BMW". Such a freindly dealership. Will definitely recommend. Totally enjoyed my purchasing experience Thanks Guys More

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Happy customer What a terrific experience. Never have we purchased a car and dealt with so many helpful and knowledgeable people. The experience could not have been What a terrific experience. Never have we purchased a car and dealt with so many helpful and knowledgeable people. The experience could not have been better. Our salesman Dennis was fair and easy to work with. Mason was so patient and Heather clearly understood how to present many warranty options. Looking forward to a long and happy relationship with Autohaus BMW. More

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Purchase my leased sav Autohaus was a great experience from leasing to the purchase of my vehicle.Service is always a very professional encounter each time I have needed ass Autohaus was a great experience from leasing to the purchase of my vehicle.Service is always a very professional encounter each time I have needed assistance More

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New Customer to BMW AutoHaus I actually was looking at 2 Totally Different Cars Dealers And never thought of BMW. But was driving by stopped and went to see what they had to offer I actually was looking at 2 Totally Different Cars Dealers And never thought of BMW. But was driving by stopped and went to see what they had to offer. And after meeting Dennis and Larry I was set and bought the same day . Dennis is what you need in a Salesman No hype Best Price And Genuine Care for the Customers. And Larry is most fun and Knowledgeable of the product and was very excited about showing it off .. I owned a Mercedes Benz . Now a BMW Customer. Thank you .. More

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