Heather Vivrett | Page 31

Great experience Got a good deal and had a great experience. Would highly recommend Autohaus. I bought and X5 and love it. Second BMW and love them. Got a good deal and had a great experience. Would highly recommend Autohaus. I bought and X5 and love it. Second BMW and love them. More

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Excellent customer service Second vehicle purchase with sales representative Brett and third purchase from Autohaus. Brett is very easy to work with and you never feel pressured Second vehicle purchase with sales representative Brett and third purchase from Autohaus. Brett is very easy to work with and you never feel pressured to buy. Will answer all questions and work with you on getting you the vehicle you want at the right price. Larry, the BMW genius was very knowledgeable and walked my wife and I through every bit of tech in the car. Heather in finance was fantastic and made the purchase process smooth. Overall, I would highly recommend this dealership for your BMW purchase. More

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Outstanding customer service Excellent attention to the clients. Very good experience. The whole process was very smooth. Trouble free and everyone envolved was Extremely profes Excellent attention to the clients. Very good experience. The whole process was very smooth. Trouble free and everyone envolved was Extremely profesional. And very friendly. Overall very satisfied. More

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Great quality service from start to finish .Brett M. Worked with me. A great deal. Financing was better than my bank. Great customer focused service. Showed me all the options on the vehicle .Brett M. Worked with me. A great deal. Financing was better than my bank. Great customer focused service. Showed me all the options on the vehicle after my purchase. Love this car!!! More

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Great Service I will say I started off not having a great experience as I walked in and no one looked up or recognized that I had entered. However, Patti Kupfer wal I will say I started off not having a great experience as I walked in and no one looked up or recognized that I had entered. However, Patti Kupfer walked in and greeted me warmly and was awesome to work with. She kept me apprised of what was going on at all times. I have not yet had a bad experience at Autohaus and as someone who has had a 15 year relationship with another dealer/brand I was happy to have the same great treatment. Thanks again to Patti for such great customer service! More

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Service and warranty repair work. I have been bringing my car to Autohaus BMW for a couple of years now. The service has always been better than I expected. My service adviser has be I have been bringing my car to Autohaus BMW for a couple of years now. The service has always been better than I expected. My service adviser has been a pleasure to talk to, and I think we have become friends. I's always made to feel special. More

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Great Experience & Great Staff I just bought my first BMW and Josh Gould found me exactly what I was looking for. He was helpful during the whole process and answered all my questio I just bought my first BMW and Josh Gould found me exactly what I was looking for. He was helpful during the whole process and answered all my questions. During the finance stage, Heather Vivrett was very friendly and made the last process quick and painless. I will definitely be buying my next BWM here and referring anyone looking for a BMW! More

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New X7 Just picked up a new X7 for my wife from Autohaus. This is the 5th car I have purchased from them and each time the experience gets better. Highly r Just picked up a new X7 for my wife from Autohaus. This is the 5th car I have purchased from them and each time the experience gets better. Highly recommend anyone in the St. Louis market interested in a BMW to check them out. More

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Five Star Service Tim Gorretti made the buying process fun, seamless and easy. I feel like I made a bunch of friends. Two BMW Product specialists equipped me for succes Tim Gorretti made the buying process fun, seamless and easy. I feel like I made a bunch of friends. Two BMW Product specialists equipped me for success and their F&I Manager Heather made smart and proactive, evidence based recommendations for extended service and warranty. I’ve bought BMWs at West County Auto (physical threats of violence by one of their members) and lying F&I Manager at Plaza Motors. Autohaus is IT in St Louis if you want to buy and service a BMW. More

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Fantastic Experience - Transparent, Timely, and w Integrity It was hard enough knowing my vehicle was going to be a total loss and realizing I’d have to begin the process of finding another car. After several v It was hard enough knowing my vehicle was going to be a total loss and realizing I’d have to begin the process of finding another car. After several visits to other dealers and being bait and switched, I dropped by Autohaus and met Bob. Bob was kind — he took the time to learn about me and my family’s needs and then went the extra mile (literally thousands of miles) to find the X7 I wanted. He made the process easy and on my time and operated with complete transparency. What impressed me the most was his timeliness to my questions via email and text. His honest integrity was refreshing and he never forced me to arrive at a decision I wasn’t comfortable with. The whole experience restored my faith that service excellence still has a place in this world, esp. at Autohaus BMW. There’s a reason they are family owned and a reason why so many of them are tenured folks. From Bob to Brett, to Larry and Heather — their collaboration was seamless and their passion for their work and these cars is second-to-none. They made the car shopping and purchase process simple and enjoyable! More

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