Tim Goretti

Excellent customer service support great service staff and gret work excellent customers satisfaction good service and gret work excellent customers satisfaction good service More

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Purchased a loaner 330 xi. Process was very easy and negotiations straightforward with all included incentives and discounts. Financing easy since I’m a returning customer t Process was very easy and negotiations straightforward with all included incentives and discounts. Financing easy since I’m a returning customer to BMW. Salesman (Marquis) was very responsive to my calls and questions. Excellent experience. More

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Everything was excellent. They were so patient with our test drives and indecisiveness. They made the process so very easy! Many thanks!!! They were so patient with our test drives and indecisiveness. They made the process so very easy! Many thanks!!! More

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Very good on wait time for sevice ,haven’t had any problems out my recall but I did ask if you autohaus bmw could reset my computer cause my brake light was on & can use my onboard computer in car & problems out my recall but I did ask if you autohaus bmw could reset my computer cause my brake light was on & can use my onboard computer in car & nobody even looked at it ,never got done never said anything about it so it would of been a five star but not saying anything about my problem was very unsatisfactory &light is still on !! More

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Five Star Service Tim Gorretti made the buying process fun, seamless and easy. I feel like I made a bunch of friends. Two BMW Product specialists equipped me for succes Tim Gorretti made the buying process fun, seamless and easy. I feel like I made a bunch of friends. Two BMW Product specialists equipped me for success and their F&I Manager Heather made smart and proactive, evidence based recommendations for extended service and warranty. I’ve bought BMWs at West County Auto (physical threats of violence by one of their members) and lying F&I Manager at Plaza Motors. Autohaus is IT in St Louis if you want to buy and service a BMW. More

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BMW 530xi Very good experience. The team was great to work with inspite of the their temporary living quarters. The purchase on boarding process was awesome. T Very good experience. The team was great to work with inspite of the their temporary living quarters. The purchase on boarding process was awesome. They spent a good amount of time explaining features and capabilities. More

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Passive Aggressive + Glorified Trailer Car Lot All was well until we realized we missed dealing with some cosmetic details we wanted to address. Don't expect anything above or beyond the bare minim All was well until we realized we missed dealing with some cosmetic details we wanted to address. Don't expect anything above or beyond the bare minimum (or, in some areas for them to even rise to the minimum). When they're done negotiating with you, they'll let you know. Expect them to get mouthy, pissy and behave as though they are doing you BIG favors by a) "losing money" on the deal; b) wasting their time dealing with you; and c) treating you as if expecting them to behave as though you're spending "real money" is audacious. And, we'd like to know why the BMW branded front plate they installed looked like it had been pulled from a wrecked car. Marred, scratched, and dented. Really? The window tinting promised (part of the "deal" that cost them "real money") did not meet our expectations at all--the same window tinting job they threatened to keep our $500 deposit for if we didn't agree to take the car. By the time we left (after traveling 250 miles to get there TWICE), we were both so angry with the staff (with the EXCEPTION of Mr. Chris Buie), that we were sorry we spent a dime with this dealership. We're now the owners of an expensive car that to bring to standard, will cost us another $1,000. Bottom line, these guys were half-jingling jerks. Good riddance. As for Mr. Chris Buie (a member of the service department who teaches about the car's bells and whistles), I simply can't say enough about his courteousness, professionalism, patience, and expertise. The rest of the staff would do well to ask him to teach them how to treat people who make their salaries possible. More

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Satisfied It took all day to buy a car , but at least it was pleasant and informative. when I first found the car on the Autohaus internet site , the car was di It took all day to buy a car , but at least it was pleasant and informative. when I first found the car on the Autohaus internet site , the car was discounted by more than 7 thousand dollars , after looking at it every day for 2 weeks the price miraculously went back up to the sticker price ! I thought I better buy it before it goes up any more ! More

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Not short and sweet Auto test drive and negotiation was very good. After we completed the process with the salesman we had to wait an hour to sign the papers with the fi Auto test drive and negotiation was very good. After we completed the process with the salesman we had to wait an hour to sign the papers with the finance person. Once we were with Steve it was fast. He was nice and did his job well More

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Excellent buying experience I just bought my 4th BMW from Autohaus and can confidently recommend them to the most demanding of customers. My inquiries were promptly answered and I just bought my 4th BMW from Autohaus and can confidently recommend them to the most demanding of customers. My inquiries were promptly answered and explained. Although one might say their prices are higher, I would say they are fair and very competitive, because their inventory is of better quality and backed by the greatest garage in the midwest. Kudos to Tim Goretti and Todd Cherry. I paid cash and there was no financing, yet Steve Emerson was very helpful in selecting a maintenance plan, titling and licensing my vehicle. His suggestions saved me money and eliminated the worry of purchasing a 5 year old car. My car was ready on the date and time of my choosing, it sparkled and Mason familiarized me with all the features on board. Well done Autohaus team! More

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