Hector Castillo
Hector Castillo at Classic Chevrolet Sugar Land

Hector Castillo

Sales Manager

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

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4.6
13 Reviews
4.6

13 Reviews

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13 Reviews of Hector Castillo

October 16, 2025

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Employee Rating

excellent service and attention, they help me a lot with everything, thank you so much. More

by consuelowhite95
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2025

Classic Chevrolet Sugar Land responded

Thank you so much! We’re really glad we could help and that you had an excellent experience with us!

October 13, 2025

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Employee Rating

The youth course side is terrible. We bought a 2023 blazer LT two weeks ago and they gave us two key fobs with the vehicle. We found when we got home that one of the key fobs didn’t wo More

by fishnfrfun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 17, 2025

Classic Chevrolet Sugar Land responded

We sincerely apologize for the frustration you’ve experienced. This is certainly not the level of service we strive to provide. We want to make this right and get you the correct, working key fob as quickly as possible. Please contact veronica Busby directly at (281)263-1332 or vbusby@classicofhouston.comand reference this message so we can resolve the issue immediately. Thank you for your patience, and we appreciate the opportunity to correct this situation.

October 07, 2025

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Very good verynice and Very eficiente tanks and new so nice and like too macho good vay More

by bartologil391
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

September 17, 2025

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Employee Rating

Irma Velasquez is my service dept. person. She is a great person and helps me when I need my Truck Serviced. She should be in Management because she takes care of the Customers and tre More

by Blueman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Classic Chevrolet Sugar Land responded

Thank you for the wonderful feedback! We’re so glad Irma takes such great care of you—she truly goes above and beyond for our customers. We’ll be sure to share your kind words with her and the team! 🙌🚗

June 30, 2025

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My salesman was the best very professional and took good care of me and so did the finance manager. More

by tm_daniels3
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rodriguez

June 23, 2025

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Employee Rating

The sign person service great, He made sure that everything we asked was listed service person had it fixed, washed, and wait was short. More

by pgmitchell3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2025

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Friendly . Works hard to make sure you are satisfied. Very good at making great deals. More

by jlt07072024
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 02, 2025

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Employee Rating

Great service and amazing staff. If I would have know earlier would have definitely bought my cars here. Only concern is the long waiting time for finance we waited a extremely long More

by wes
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 02, 2025

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Muy satisfecho como siempre un equipo con mucha educación y una atención excelente, desde ventas hasta servicios, continúen así More

by Joseangelmartin1976
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 02, 2025

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It was a great experience all the way around. Great customer service in pleasant surroundings. More

by ronaldcmraz
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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