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Hector Riquel
Hector Riquel at Universal Hyundai

Hector Riquel | Page 3

Finance Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

4.9
114 Reviews
4.9

114 Reviews

Write a Review

114 Reviews of Hector Riquel

October 08, 2023

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Employee Rating

Personal muy profecional gracias por ayudarme a obtener el carro que necesitava los reconiendo 1000% More

by YARI0545
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Justin Salazar

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Oct 09, 2023

Universal Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 21, 2023

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Employee Rating

Good customer service. It was a pleasure to come in this dealership and buy a used car. More

by Tmoses
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Monsalve

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Aug 22, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 15, 2023

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It was a long process and Justin understood my needs and did everything for me to get the car I was looking More

by Edwin Correa
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Justin Salazar

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Jun 16, 2023

Universal Hyundai responded

Thanks, Edwin! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 27, 2023

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Employee Rating

I had a great experience working with Janlique and Hector. Love my Genisis GV70! I would recommend Universal Hyundai. Les More

by LESLIANDY001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janlique Vazquez

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May 28, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Janliqque and Hector, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2023

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The entire team is absolutely amazing! ! I have been getting cars here for 10 years and I don’t plan on ever switching. More

by casajoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Frankie Martinez, Rhoda Allen, Andres Garces, Gilbert Gregory, Brian Cortes

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May 21, 2023

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 03, 2023

Dealership Rating

Typical car buying experience. The salesman was personable, the manager almost bullied you along. I can’t wait until car buying is 100% done online. The entire experience just isn’ More

by EllePa
Recommend Dealer
No

Other Employees Tagged: Edgard Morales, Carlos Garces 1 star

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May 03, 2023

Universal Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gina Nava Reputation Manager gnava1@universalhyundai.com

April 29, 2023

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Employee Rating

Good prices, good services the people is there to help you if you have any question More

by PEGGY_ORTIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Raul Martinez, Simo Bassi, Janlique Vazquez

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May 01, 2023

Universal Hyundai responded

Ms. Ortiz, thank you for taking the time to leave us a review! We're so happy to hear you enjoyed your time here with us and most importantly, your new vehicle! Let us know if there's anything we can further assist you with! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 16, 2023

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Employee Rating

Great overall experience from salesperson, to manager and staff. they were all very courteous, friendly and knowledgeable. Couldn’t ask for a better team to help me purchase my new Genesis GV 70. More

by JLEONVAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Janlique Vazquez

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Apr 17, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 19, 2023

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As always universal Hyundai treated me & husband like family. Michael went above and beyond understanding! More

by ILEANA HERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan, Frankie Martinez, Michael Hernandez

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Mar 19, 2023

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 10, 2023

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Employee Rating

Universal was great to work with. I got the car I wanted at the price I wanted. Unlike other dealers, each person I dealt with conducted themselves professionally. More

by Ted
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yadriel Morales

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Mar 13, 2023

Universal Hyundai responded

Thank you, Ted, for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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