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Hector Riquel
Hector Riquel at Universal Hyundai

Hector Riquel | Page 2

Finance Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

4.8
108 Reviews
4.8

108 Reviews

Write a Review

108 Reviews of Hector Riquel

November 03, 2023

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Employee Rating

We experienced a small hiccup along the way with our new vehicle. The folks at Hyundai made it right and were very supportive and helpful. I couldn’t recommend their sales team more. More

by ERINBOOTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Jose Cepeda, Alexis Ramos, Christopher Johnson , Mario

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Nov 04, 2023

Universal Hyundai responded

Erin, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 27, 2023

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awesome 👌 good experience excellent helpful cordially put they did not offer anything to eat it was late and l was hungry l have also to setup the blue link More

by t0nyuva
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Carlos Roman

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Oct 30, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 14, 2023

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Always have had a good relationship with Mustapha (salesman), he is like a brother. I won’t deal with anyone else. More

by gailmoona-nevulis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Mustapha Bernannou, Johnathan Weidner

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Oct 16, 2023

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mustapha and our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 14, 2023

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Very professional and helpful throughout the process. The follow ups have been very helpful as well. Getting connected to the home charging company was also an easy process More

by JDESDUN087
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Quintana

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Oct 14, 2023

Universal Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 08, 2023

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Personal muy profecional gracias por ayudarme a obtener el carro que necesitava los reconiendo 1000% More

by YARI0545
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Justin Salazar

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Oct 09, 2023

Universal Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 21, 2023

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Employee Rating

Good customer service. It was a pleasure to come in this dealership and buy a used car. More

by Tmoses
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Monsalve

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Aug 22, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 15, 2023

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It was a long process and Justin understood my needs and did everything for me to get the car I was looking More

by Edwin Correa
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Salazar

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Jun 16, 2023

Universal Hyundai responded

Thanks, Edwin! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 27, 2023

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I had a great experience working with Janlique and Hector. Love my Genisis GV70! I would recommend Universal Hyundai. Les More

by LESLIANDY001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janlique Vazquez

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May 28, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Janliqque and Hector, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2023

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The entire team is absolutely amazing! ! I have been getting cars here for 10 years and I don’t plan on ever switching. More

by casajoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Frankie Martinez, Rhoda Allen, Andres Garces, Gilbert Gregory, Brian Cortes

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May 21, 2023

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 03, 2023

Dealership Rating

Typical car buying experience. The salesman was personable, the manager almost bullied you along. I can’t wait until car buying is 100% done online. The entire experience just isn’ More

by EllePa
Recommend Dealer
No

Other Employees Tagged: Edgard Morales, Carlos Garces 1 star

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May 03, 2023

Universal Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gina Nava Reputation Manager gnava1@universalhyundai.com

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