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Heidi Adams
Heidi Adams at Campbell Ford

Heidi Adams

Office Administrator

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Heidi Adams

November 05, 2025

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Employee Rating

Very helpful, honest and kept me informed all the way. Went out of their way to help me. More

by KEITHKLANN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Metcalf

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Nov 05, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 17, 2025

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Employee Rating

Communication has been very good between me and each contact at Campbell Ford in Niles More

by KRThomasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Metcalf, Mobile Service, Gene Dittenber

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Oct 17, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 04, 2025

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Everyone was very friendly, knowledgeable and professional. Nothing more to be said. I would highly recommend this shop to anyone More

by ROBERT.WISE.MBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Ron Metcalf, Vincent Hernandez, Mobile Service, Gene Dittenber, Colin Daly

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Oct 04, 2025

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

October 02, 2025

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Great Service! !! Our experience was a breeze, we were in and out quickly and efficiently! More

by sgmaier04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Brian Lares, Marvin Dawson, Austin Davey, Vincent Hernandez, Mobile Service, Gene Dittenber, Colin Daly, Glen Ditz

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Oct 02, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

October 01, 2025

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Employee Rating

Service of our vehicle for repair after our accident was excellent. All employees were very friendly and helpful. Great place to get your vehicle repaired. More

by BEVERLYNOWAK4715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Metcalf , Jordan Stopczynski

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Oct 02, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

September 29, 2025

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Every time I use Campbell I am amazed over and over again. Thank you for taking care of my family. More

by Ndtgdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Marvin Dawson, Austin Davey, Vincent Hernandez, Mobile Service, Gene Dittenber, Colin Daly, Glen Ditz

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Sep 29, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

September 24, 2025

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Employee Rating

Consistently courteous, competent and professional. Everyone that I have had contact with has been helpful. More

by richard.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad, Colin Daly, Glen Ditz

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Sep 24, 2025

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

September 06, 2025

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Employee Rating

Excellent service and so quick. We appreciate the use of a courtesy vehicle. We will recommend you to our friends too!! Thank you for kind, caring and professional service! More

by karlashotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mobile Service , Skylar

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Sep 06, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 30, 2025

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Employee Rating

Excellent dealership that respects their customers and the vehicles that they service. Waiting area always clean and coffee fresh More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Ron Metcalf, Vincent Hernandez, Gene Dittenber, Colin Daly, Glen Ditz, Jeff Sigman

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Aug 30, 2025

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 21, 2025

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i was treated like i was the only customer they had that day...experience was beyond my expectation. More

by PPARKER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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